Solution Advisor Associate - SAP Academy for Customer Success - USA

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

Career Level: Solution Advisor

Line of Business: Supply Chain Management [i.e. Manufacturing, Logistics or Business Planning], Finance [i.e. Accounting, Treasury or Order to Cash], Business Technology Platforms [i.e. Data Integration, Application Development or Artificial Intelligence]

Location: Newton Square, Greater Boston Area, Atlanta

 

Do you like to help others? Hint – you actively listen to connect people with solutions.

Do you like telling stories? Hint – from beginning to the end, people actively listen to you.

Do have a creative side? Hint – bringing a story visually to life is exciting for you.

Do you like working on a team? Hint – you offer a point of view and collaborate well in a group.

Do you wish you had more influence? Hint – you have domain expertise and would love to show it off.

 

If you relate to the above questions, you just might have a future as part of SAP’s North American Solution Advisory organization!

 

In Solution Advisory, we listen and get to know a customer’s business. We learn what needs to change and why.  We help business leaders ideate and think through what is possible. We help them envision how technology and automation could support their winning strategy. We connect their vision and needs to a solution designed with SAP Cloud applications and technologies.

 

That’s where YOU come in.

 

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:  

• Successfully complete a 12-month program that strengthens a foundation for a successful customer-facing career at SAP. 
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies. 
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.    

 

The program will enrich your knowledge of SAP as well as give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. 

After successful completion of the program, As the solution expert, you will over time:

 

• Support the solution component of your specific line of business (Supply Chain, Finance or Business Technology) sales cycles.
• Conduct discovery sessions in advance of a demonstration or key presentation with representatives from the prospective customer to build relationships and understand their unique needs.
• Drive a prescriptive outcome with your customers in partnership with the account team.
• Be the face of SAP and bring the solution to life through visual storytelling and demonstrations.
• Effectively present to customers remotely using virtual technologies.
• Represent SAP’s current cloud solutions and future direction.
• Demonstrate industry knowledge to maintain credibility with prospective customers.
• Position SAP considering the competitive landscape.
• Provide answers to customer / internal SAP team inquiries concerning advanced solution topics.
• Speak about technical topics in every-day language.
• Develop a reputation for excellence in customer engagement.
• Share your knowledge with the greater Solution Advisory community.
• Collaborate on strategic internal projects.

 

While people might not use word “Guru” out loud to describe you, it is what they will be thinking!

 

About SAP Academy for Customer Success  

 

The SAP Academy for Customer Success is a world-class training program that develops our next generation workforce by delivering an energizing and inspiring experience within a globally diverse environment.  This dynamic 9-month program strengthens the foundation for a successful career at SAP.   

Join us for the opportunity of a lifetime, to develop a global peer network, partner and engage with customers to hel