Human Resources Generalist

Who We Are:

We give end users THE CONNECTED LIFE EXPERIENCE™ – the SEAMLESS, EFFORTLESS, AND ROBUST CONNECTIVITY EXPERIENCE they expect, and shows property owners how to BREAK THE BOUNDS OF UNINSPIRED CONNECTIVITY™ to increase revenue, improve customer/resident satisfaction and ultimately increase the value of their property.

We offer complete guest, resident and customer internet and connectivity solutions, including enterprise-class software, network design, engineering, professional services, ongoing maintenance, network monitoring, multi-lingual support, revenue reporting and authentication tracking.

We currently serve over 3,600 customers globally—comprised of over 1 million guest rooms and apartment units—across multiple industries including hospitality, student housing, multi family and senior living.

IN 2020 we launched PlatformONE— a world-class fully integrated wireless connectivity software platform to enhance customer opportunity and experience. PlatformONE offers property and venue owners a wide range of opportunities to leverage the latest advancements in wireless connectivity including 5G, Wi-Fi 6, Wi-Fi Certified Passpoint®, and next-generation IoT. PlatformONE Provides a single integrated network management plane for delivering fully managed solutions that optimize your guests’, residents’, and customers’ Connected Life Experience™.

What You'll Do:

Responsible for the accuracy and execution of all employee data and everyday Human Resources’ (HR) operations; including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. This is a fast-paced, high exposure, hands-on role to help scale Single Digits’ growth.

Job Duties/ Responsibilities:

• Prepare and process bi-weekly, multi-state, domestic and international payroll.
• Process new hires, separations, and all employee changes.
• Ensure and maintain accurate and timely employee records within the Human Resources Information System (HRIS).
• Provide support and guidance to maintain compliance with federal, state, and local employment laws and regulations.
• Strengthen and improve employee experience programs.
• Be creative and find new ways to be more efficient and streamline processes.
• Assist with all HR projects and strategic initiatives.
• Provide frequent HR Key Performance Indicators (KPIs), usually through custom reporting.
• Handle HR compliance items, such as 401k audit, 401k testing, payroll and tax.
• Daily point of contact for employees related to payroll and benefits.
• Administrate all employee benefit plans.
• Review monthly invoices for accuracy.
• Manage employee inquiries and respond to all questions regarding benefits, systems, company programs, and policies.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Assists in all reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Implements new hire orientation and employee recognition programs as needed.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.
  

Requirements

Education:

• Bachelor's degree from an accredited four-year college or university, or equivalent combination of education, training, and experience from which comparable knowledge and skills have been acquired.

Experience:

• 2-4 years of experience working in a busy HR department.
• Payroll, Learning & Development, and high-volume Recruiting experience is always a plus.

Knowledge:

• Proficiency with MS Office.
• Experience working with an Applicant Tracking System (ATS) and HRIS is preferred, especially the Workable and Paylocity systems.

Personal Attributes:

• Demonstrated ability to safeguard confidential material and information with discretion.
• Must place a strong focus on customer service and act with a high level of integrity, professionalism, an