Jr. LMS Administrator

The Junior LMS Administrator maintains and supports the learning management system (LMS) to meet regulatory compliance needs and ensure data accuracy and integrity. The LMS serves both our internal Laserfiche employees and our Laserfiche users, so this role requires an understanding of organizational units in the LMS and the associated division(s). This role manages the L&D inboxes for internal employees and external users and performs administrative functions within the LMS. The Junior LMS Administrator works closely with the L&D team to support the team’s use of the LMS and collaborates with stakeholders as needed, especially to provide training-related metrics.

Location:

• Hybrid: Three days per week (Tuesday, Wednesday and Thursday) in-office in Long Beach, CA
• Remote work from home on Mondays and Fridays

About Role - Essential Functions: 

• Manages LMS functions which include monitoring course content, course completions, and evaluation processes to ensure processes are completed within given timeframes
• Creates learning objects in the system, including but not limited to online eLearning classes, instructor-led training, videos, curricula, and PDFs/materials
• Maintains data integrity rules and processes for the LMS
• Investigates and resolves any data or system inconsistencies or discrepancies
• Compiles metrics for monthly usage reporting and training content adoption
• Provides ongoing technical support to the learning management system
• Works with members of L&D and stakeholders to ensure proper setup and system support for learning activities within the LMS
• Manages training-related purchase order requests

• Manage the aspire@laserfiche.com inbox for end users and the learning@laserfiche.com inbox for employees

About You - Essential Qualifications:

• Proficiency in Windows, including Microsoft Word, Excel, Outlook, and PowerPoint
• Strong attention to detail and data accuracy
• Ability to effectively communicate with vendor’s software support staff regarding system specific issues
• Ability to establish and maintain effective and cooperative working relationships with members of L&D and stakeholders

Preferred Education and Experience:

• Bachelor’s Degree
• Experience with online learning management systems
• Familiarity with Cornerstone OnDemand (CSOD)
• Familiarity with Learning & Development processes

The salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate’s geographic region, job-related knowledge, skills, and years of experience amongst other factors.

• Range: $60,000 - $75,000 per year

Perks & Benefits at a Glance                                  

• Generous time off:
  • 15 Days of Vacation
  • 3 Floating Holidays
  • 2 Paid Volunteer Days
  • 9 Paid Holidays
• Hybrid Work Environment
• Free Parking: covered and EV charging stations
• Various 401 (k) Investment Options and Generous Company Match
• HMO and PPO Medical Care Options (Employees are fully covered under HMO)

About Us:
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes—