We anticipate the application window for this opening will close on - 18 Jul 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The global commercial office, commercial excellence team is responsible for leading successful programs across various capability areas. This role will support the Enterprise Accounts team, who are responsible for managing $19 billion in revenue within the Cardiovascular, Medical Surgical, and Neuroscience Portfolios. Given the complexity of large-scale sales operations, strategic customer management, and compliance requirements, dedicated project management leadership will enhance execution, improve alignment with enterprise customers, and drive revenue growth.

As Director, Commercial Excellence , you will play a pivotal role in executing major projects between our key enterprise accounts and internal business units. A typical day would involve:

• Strategic Planning and Execution: Begin your day by reviewing project plans and aligning them with the strategic priorities of our enterprise accounts. Collaborate closely with the Director of Enterprise Accounts (DEA) to ensure that all projects are on track to meet both customer and internal objectives.
• Cross-functional Team Leadership: Lead cross-functional teams, including representatives from Cardiovascular, Neuroscience, and Surgical business groups, to develop and implement strategies that enhance Medtronic’s market position. Facilitate regular team meetings to ensure alignment and effective communication.
• Stakeholder Engagement: Partner with the Vice President of Enterprise Accounts, OU Area Vice Presidents, Regional Vice Presidents, and Regional Sales Directors to drive collaboration and ensure that each project supports the broader business goals. Act as the primary point of contact for project-related inquiries and updates.
• Customer Relationship Building: Work alongside the DEA to build and maintain strong relationships with administrative and C-Suite leaders at key enterprise accounts in the Midwest market. Transition conversations from traditional product sales to co-developing strategies that align with the customer’s long-term strategic priorities.
• Performance Monitoring and Reporting: Monitor the progress of ongoing projects, ensuring they are executed within the agreed timelines and budgets. Prepare comprehensive reports and presentations to update senior leadership and stakeholders on project status, risks, and outcomes.
• Innovation and Growth Initiatives: Identify opportunities for innovation and growth within the enterprise accounts. Collaborate with the field teams to develop mutually beneficial partnerships that drive revenue and market share growth across Medtronic’s diverse portfolio.
• Continuous Improvement: Conclude your day by reflecting on project outcomes and identifying areas for process improvement. Implement best practices to enhance operational efficiency and effectiveness, ensuring Medtronic remains a leader in delivering best-in-class solutions to our customers and patients.

This role requires a dynamic leader who can manage complex projects and foster strong relationships across multiple business units, ensuring Medtronic's continued growth and success in the market.

Responsibilities may include the following and other duties:

• Leads or leverages cross functional teams to evaluate, develop and manage projects for key business processes.
• Participates in establishing program objectives, timelines, milestones, and budgets
• Develops and recommends program level decisions to management.
• Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management.
• Reviews status of projects and budgets; manages schedules and prepares status reports.
• Monitors the project from initiation through delivery.
• Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
• Coordinate resources across different business units to ensure the necessary support and expertise are available for project success.
•  Identify potential risks and develop mitigation strategies to minimize impact on project timelines and outcomes.
• Establish performance metrics and regularly monitor progress to ensure projects remain on track and within budget.
•  Identify opportunities for process improvements and implement best practices to enhance program efficiency and effectiveness.
• Develops mechanisms for monitoring project p