Chief Commercial Officer

About Kasa

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences.

Note: this role is fully remote. Some job boards require a location but our team is geographically dispersed. 

The Role 

As Chief Commercial Officer (CCO), you will lead and optimize Revenue Management, Distribution Marketing, and Sales across Kasa’s portfolio. Reporting directly to the CEO, this role will closely interface with the Chief Product Officer (CPO), from which engineering and Data Science resources will be routinely applied (though not directly controlled). The role will also frequently collaborate with the Real Estate Development team, instilling trust with existing partners and supporting the closure of prospective deals.

The CCO will oversee a team of 20+ people in Revenue Management, Distribution, Marketing, and Sales. Over time, the CCO will hire and structure departmental leadership to drive high performance in each function. Kasa measures its leaders not by the size of their teams but by the impact they deliver. The successful leader at Kasa embraces this mentality.

Because Kasa’s properties range in size from 5 keys to over 200 keys, existing approaches to commercial function are often inefficient and ineffective. Kasa needs to innovate on these approaches to deliver successful performance to its owners. This is an opportunity to redefine hospitality revenue strategy by integrating AI, automation, and dynamic pricing models, ensuring Kasa remains at the forefront of industry innovation.

 

Your Impact

Revenue Growth & Strategy

• Develop & implement Kasa’s revenue strategy to maximize profitability, leveraging AI-powered pricing recommendations and machine learning models.
• Optimize Net RevPAR, ensuring profit-driven revenue decisions beyond traditional RevPAR models.
• Deploy dynamic length-of-stay strategies, pricing automation, and cost efficiency initiatives.
• Collaborate with Business Intelligence & Product teams to continuously refine predictive pricing models.
• Drive incrementality measurement, ensuring pricing and revenue decisions lead to true demand growth rather than displacement.

Distribution & Channel Optimization

• Oversee Kasa’s distribution strategy across direct bookings, OTAs, and GDS platforms.
• Utilize LLM-driven automation to streamline listing management and content optimization across major channels.
• Improve direct booking performance while optimizing OTA and metasearch visibility.
• Enhance dynamic channel mix strategies, balancing demand across Kasa.com, Airbnb, Booking.com, Expedia, and corporate travel channels.
• Evaluate the cost-benefit of expanding to additional distribution channels and execute on the decision.
• Develop strategies for reducing third-party dependency while maintaining optimal reach and conversion.

Corporate, Group & Long-Term Stay Sales

• Scale Corporate & Group Sales, developing a targeted strategy for extended stays (leasing), corporate housing, and group bookings.
• Implement AI-assisted sales prospecting, using large language models (LLMs) for lead sourcing and pipeline acceleration.
• Expand Travel Management Company (TMC) partnerships, B2B contracts, and relocation housing initiatives.
• Develop structured sales incentives, ensuring alignment with revenue goals and net profitability.
• Optimize sales technology stack