Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As an Infrastructure Engineer Sr. within PNC's Mainframe DevOps Technology organization, you will be part of a team and report into a manager.

This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.

The Software Engineer is responsible for overall support and maintenance of the mainframe platform. This may involve installing, customizing, and maintaining the z/OS operating system as well as installing, upgrading, and supporting IBM and ISV products that are hosted on the platform.
Engineer is responsible for participating in troubleshooting and diagnosing problems with software and may work directly with software vendors to resolve the problems.

You will utilize z/OS SME skills to assist in modernization of the mainframe platform. Requires a strong focus on identifying and implementing automation opportunities as well as developing CI/CD pipelines for implementing DevOps methodologies on z/OS.

Your responsibilities will include:
• Installation and support for mainframe infrastructure software technologies that may include any of the following: z/OS, Unix System Services, TCP/IP, VTAM, ACF2, OPS/MVS, TSO/ISPF, JES2, SDSF, Assembler, Cobol
• Performing 2nd or 3rd level technical support for mainframe infrastructure software.
• Assist service partners in problem resolution. Follow-up and communicate unresolved problems
• Provide 24x7 on-call coverage on a rotational basis and general problem resolution support to our service partners.
• Work cooperatively with our peer mainframe technical support teams, application development teams, and their lines of business.
• Communicate effectively with service partners to identify needs and evaluate alternative technical solutions and strategies. Continually define ways to increase service partner satisfaction and deepen partner relationships.
• As opportunities arise, plan, lead, design, and coordinate technology projects across multiple teams and across multiple organizational layers to support everything from POC to deployment.
• Manages the requirements for planning, organizing, and implementing enterprise-wide technology infrastructure and configuration management functions.
• Leads the planning, development, implementation and evaluation of major configuration changes from acquisition to termination.
• Oversees the effective implementation and use of the configuration management process,
• methodology, tools, procedures, and audit activities.
Perform job responsibilities in a manner consistent with corporate and technology risk management standards:
• Strong interpersonal, verbal, and written communications skills
• Effective time-management and prioritization skills
Additional Experience, Skills, Knowledge:
• Build out of mainframe CI/CD DevOps pipeline
• Experience in installing software to z/OS utilizing SMPE and other technologies.
• Experience in Unix System Services, z/OS Management Facility, and ZOWE strongly desired
• Automation coding experience strongly desired (GitOps, Ansible, Scripting, Python)
• Agile / DevOps Experience desired (Jenkins Build engine, GIT, Eclipse)


PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Develops, tests and implements software solutions.
• Designs software solutions to address business needs.
• Writes code, tests and deploys software.
• Prepares technical and procedural documentation required for software.
• Maintains and debugs software.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customi