Business Solutions Analyst (NetSuite) Job

 Primary location: Gilberts, Illinois 
Relocation offered: No 
Employment status: Full-Time 
Travel: <10% 
Non-compete: No 

The estimated base salary range for this role is “$100,000 to $120,000” per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

 

 ​What does it mean to work at Turf Design, a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
Personal development to grow your career with us based on your strengths and interests.
A casual work environment where we have a recognition program for our team, and service awards. You will also be able to make the most of our fitness center and lunchtime cafe. 
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 
​

 

 

Reporting to the Vice President, AS Brands, the Business Solutions Analyst is responsible for managing and maintaining systems and infrastructure. The incumbent is responsible for providing technical expertise and participating in or overseeing a variety of analytical and technical assignments, problems diagnosis and solutions, documentation, implementation, administration, support, and maintenance on a variety of software and network products in an information technology infrastructure environment. This position will collaborate with our teams to ensure the smooth operation of our technology software and programs.

 

What’s in it for you!

• Be a trusted partner to the business
• Networking and Relationship Building
• Paid parent leave, adoption assistance, short- term disability (employer- paid)
• 401(k) plan with generous employer match
• Dedicated training and development to help you grow in your role and beyond
• Collaboration and an open friendly team environment.

What you will do

• Configures, maintains, and upgrades software and programs while optimizing the software to make workflows more efficient.
• Creates and modifies roles to control access to sensitive business data.
• Provides technical support. Troubleshoots issues and keeps customizations up to date.
• Monitors usage and system performance, troubleshoots issues as they arise.
• Facilitates system adoption. Trains users, provides user support, and meets user requirements.
• Creates dashboards and reports; designs and customizes dashboards to make them concise and user-friendly.
• Analyzes processing issues and assesses breakdowns to develop solutions.
• Proactively monitors, identifies, documents, and resolves ongoing business issues.