CNSM Comp Lab/Desktop Support

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.

Job Summary

Under general supervision of the CNSM Technical Services Supervisor, the incumbent installs, maintains, and repairs a variety of computer workstations, laptops, network equipment, and servers. Installs and maintains all CNSM workstations, laptops and servers. Analyze operating systems and applications software for deployment in CNSM Plan, design, and deploy technical projects. Provide viable and thorough solutions to a wide variety of information technology problems for faculty, staff and students. In addition, the incumbent assists with administration of the CNSM physical and virtual infrastructure in conjunction with other CSULB units. 

Key Responsibilities

• Installation, maintenance and repair of computer hardware and software. Maintain and update CNSM inventory of equipment.
• Provide support and consultation for Academic, Administrative, and Special Events technology needs.
• Assists with administration of the CNSM physical and virtual infrastructure in conjunction with other CSULB units safeguarding personal and confidential information.
• Act as liaison for campus technical community and with off-campus vendors.
• Assist with scanning electron microscope, training, and troubleshooting as needed.

Department

CNSM Administration

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Technology Support Specialist II

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5,787 (Step 1) - $8,430 (Step 20) per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insuranc