AI Configuration Engineer

Let’s be unstoppable together!

 

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

 

What will you be doing?

We are seeking a driven and detail-oriented Configuration Engineer to own the development, deployment, and scaling of the configuration platform for Emiri, our Liquid AI-driven natural language tool. This platform is central to managing the full range of Emiri capabilities – Skills, Emiri Everywhere, Brainwaves and beyond.

 

As a Configuration Engineer, you’ll work closely with product, engineering, and client support teams to own the plan to configure, deploy, and scale Emiri across all Circana industries, markets, and datasets globally. You’ll play a key role in ensuring the platform is aligned with both technical requirements and user needs. You'll also play a key role in guiding users – internally and externally – through setup, testing, and best practices.

Job Responsibilities

• Build, maintain, and evolve the Emiri configuration platform to support a growing range industries, markets, and datasets
• Own configuration and deployment of Emiri across Circana industries, markets, and datasets globally
• Continuous improvement of the platform to ensure it is intuitive and usable by commercial teams
• Understand and support Emiri’s configuration dependencies, including prompt templates and setup requirements
• Design UI mockups or flow diagrams and translate feedback into actionable stories or bug reports for the development team
• Document and maintain guidance around prompt engineering processes, configuration tips, and “how-to” documentation for internal use
• Serve as a key resource for internal teams during Emiri onboarding, supporting their understanding of configuration needs and guiding them in effective prompt design
• Support client teams throughout the deployment process
• Ensure the configuration utility evolves based on evolving Emiri capabilities
• Provide feedback to product and development teams based on usage patterns and user input

Requirements

• Experience in configuration management, technical product operations, or client solutions roles
• Familiarity with Unify and Unify Report building processes
• Demonstrated ability of project managing global technology deployments
• Strong project management, process improvement, organizational, and documentation skills with a focus on usability and clarity
• Ability to communicate effectively with both technical and non-technical stakeholders
• Comfort supporting internal users as well as client-facing interactions
• Experience with generative AI tools (e.g., OpenAI, Claude)
• Familiarity with Jira, Confluence, or equivalent systems for task tracking and documentation
• Working knowledge of JSON and strong attention to structure and formatting (preferred)
• Exposure to low-code/no-code platforms or custom internal tooling (preferred)
• Experience working with UX/UI teams or providing user-centered feedback on tools (preferred)
• 7+ years of experience in data analytics and reporting

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champi