Sales Coordinator Account Management (Amsterdam - hybrid)

<p><strong>Ready to drive real growth in a hyper-growth SaaS?</strong></p> <p>At <strong>Lightspeed</strong>, we’re scaling fast – and we know that sustainable growth is built on strong operations. That’s where you come in.<br/><br/>As a <strong>Sales Coordinator</strong>, you’ll play a central role in empowering our Account Management team to do what they do best: <strong>retain, grow, and delight our customer base</strong>. You’ll be the operational engine behind the team – streamlining processes, connecting the dots across departments, and ensuring every customer touchpoint runs with clarity and speed. </p> <p>If you're someone who loves structure, moves fast, and thrives in dynamic environments, read on.</p> <p> </p> <p><em><strong>*Please note that this role is based in Amsterdam and follows a hybrid working model.*</strong></em></p> <p> </p> <h4><strong>What You’ll Be Doing:</strong></h4> <ul> <li>Act as the <strong>central coordination point</strong> for the Account Management team, supporting day-to-day operations and ensuring the team stays focused on high-impact activities</li> <li>Own and optimize key processes that help us scale – from customer data workflows to deal tracking and internal communication flows</li> <li>Work cross-functionally with teams like Customer Success, Support, Billing, and Product to keep information flowing and actions aligned</li> <li>Coordinate campaign activities, support onboarding initiatives, and help deliver a frictionless experience for both customers and internal stakeholders</li> <li>Contribute to projects and wider company initiatives, stepping in wherever needed to drive success and support the AM team in reaching their goals</li> <li>Spot inefficiencies early and take proactive steps to resolve them – whether that means fixing a broken process or building a new one</li> </ul> <p> </p> <h4><strong>What You Bring to the Table:</strong></h4> <ul> <li>Experience in a coordination, sales support, operations, or enablement role – ideally in a <strong>SaaS, tech, or scale-up environment</strong></li> <li>You’re process-driven, organized, and thrive when multiple moving parts come together</li> <li>You’ve worked with tools like Salesforce, Google Workspace, Asana, or similar</li> <li>You have a <strong>customer-first mindset</strong>, and understand how internal efficiency drives external impact</li> <li>You’re a problem-solver by nature – proactive, detail-oriented, and never afraid to ask, “How can this be better?”</li> <li>You enjoy working with others and have a collaborative, team-oriented approach</li> <li>You bring strong communication skills in English – both written and verbal<br/><br/></li> </ul> <h4><strong>Why Join Lightspeed?</strong></h4> <ul> <li><strong>Flexibility:</strong> Work in a dynamic environment with the freedom to manage your day in a way that works best for you.</li> <li><strong>Career Development:</strong> Real opportunities for career growth in a company that is expanding rapidly and creating new roles every day.</li> <li><strong>Impact:</strong> Be at the center of the action, helping drive results and making a tangible difference to the success of the team and the company.</li> <li><strong>Health &amp; Well-being:</strong> Enjoy a range of benefits, including health and wellness credits, mental health support, and more to keep you energized and healthy.</li> <li><strong>Continuous Learning:</strong> Free access to LinkedIn Learning and other development tools to help you grow both professionally and personally.</li> <li><strong>Work-Life Balance:</strong> Take time off to volunteer and contribute to causes that matter to you.</li> <li><strong>Team Spirit:</strong> Join a team that values collaboration, with regular breakfasts, lunches, and snacks to keep things fun and engaging in our Ghent office.<br/><br/></li> </ul> <p><strong>Ready to Apply?</strong></p> <p>If you're excited about becoming the operational backbone of a fast-moving Account Management team and want to be part of a SaaS company that’s scaling smart – <strong>we’d love to hear from you</strong>.</p> <p> </p><p><em>To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.</em></p> <p><em>Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</em></p> <p><strong>Where to from here?</strong><br/>Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our <a href="https://www.lightsp