Administrative Associate III - Primary Care

Status

Full-Time

Standard Hours per Week

40

Job Posting Category

Administration

Job Posting Description

Department Summary:
Children's Hospital Primary Care Center (CHPCC) is here to help families raise healthy, happy children. Our locations serve more children than any other primary care practice in Boston. We are dedicated to helping parents and guardians raise happy and healthy children. We see patients beginning at birth, and will follow children through the important milestones of their development. Our dedicated staff of medical providers, nurses, social workers, dietitians, and child life specialists provides well-child care, including routine immunizations, health education, and care for acute illnesses.

Key Responsibilities:

1. Transcribe and type correspondence, forms, reports, manuscripts, and other materials involving complex scientific, technical, and/or specialized terminology from recorded dictation, shorthand, or rough draft. 
2. Answer, screen, and route telephone calls and greet and direct visitors and staff. Provides routine and/or standardized information within scope of knowledge and authority. Receive, screen, and draft responses to correspondence.
3. Schedule appointments and meetings and maintain personal calendars for physician/supervisor(s). Reserve meeting locations, orders supplies and equipment and prepare meeting agenda and other materials.
4. Maintain departmental files, records, and databases. Enter information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed. 
5. Monitor and maintain office equipment and supply inventory. Reorder standard office supplies according to established guidelines and requests equipment repair services as needed. Receives and reconciles supply orders and invoices, identifying and resolving delays, billing errors, or discrepancies. Communicate with hospital support service departments to request needed services.
6. Prepare, route, and track routine administrative forms and documents. Route materials for required authorizations and monitors receipt by final destination. Communicate with other hospital departments to resolve delays and errors.

Minimum Qualifications
Education:

1. High School diploma/GED

Experience:

1. One year of related experience.
2. An in-depth knowledge and understanding of the department and hospital programs, policies, procedures, and information related to his/her functions and services.
3. Ability to assist in overseeing the daily activities of co-workers to help plan, prioritize and delegate work assignments.

Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Office/Site Location

Boston

Regular, Temporary, Per Diem

Regular

Remote Eligibility

Part Remote/Hybrid