Services Financial Crimes Risk - High Risk Client Activity (Senior Vice President)

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.  

Team/Role Overview

The Services Financial Crimes Risk team operates as part of the first line of defence, responsible for ensuring proactive, effective, and sustainable financial crimes risk management across Citi's Services line of business.

The Senior Vice President, Services Financial Crimes Risk is responsible for supporting the business in managing and overseeing financial crime risks as they relate to the use of Services' products by higher-risk clients. This role carries a global remit and works closely with Product Heads, Sales, Cluster and Regional teams, Business Risk, Operations, Technology, and Compliance in identifying, assessing, and managing emerging risks — ensuring the first-line control infrastructure addresses them in a meaningful and effective manner.

This is a hands-on role that provides ongoing support to the business, ensuring that appropriate and effective controls are in place to manage the risks arising from the use of Services products by higher-risk client segments, including Payment Intermediaries, Foreign Correspondent Banks, Marketplaces, Content Creators, and Gaming/Gambling entities.

What you’ll do

• Monitor the client portfolio to ensure it remains within the business's defined risk appetite.
• Ensure the documentation and ongoing maintenance of control processes.
• Support the Secretariat function for the relevant committees governing client approval and client escalation matters.
• Document actions taken and track outstanding matters through to resolution by engaging the relevant stakeholders.
• Collaborate regularly with ICRM to ensure the correct interpretation and application of regulatory requirements.
• Assess proposed modifications to compliance policies, evaluate their potential impact, and engage key stakeholders to support effective implementation.
• Liaise with Compliance Assurance and Internal Audit to facilitate the timely resolution of identified issues.
• Maintain oversight through the review of metrics, monitoring of activity, and tracking of corrective action plans.
• Contribute to the preparation of presentations for senior management and governance committees, covering developments, emerging risks, control issues, and enhancements relating to higher-risk client activity.
• Escalate matters requiring immediate attention through appropriate channels.
• Support the update and maintenance of a robust Manager's Control Assessment (MCA) in accordance with Citi's Risk Policy.
• Track and manage KYC delinquencies to resolution.
• Analyse activity reviews and apply findings across the broader portfolio.
• Propose and drive follow-up actions arising from reviews and escalations.
• Promote a balanced and proportionate approach to risk management.
• Support the business with client engagement as required.

What we’ll need from you

• Bachelor's or University degree required.
• Relevant' experience in financial crime, regulatory compliance, or risk management within a financial institution.
• Strong understanding of Correspondent Banking obligations and regulations.
• Strong understanding of payments systems, including associated risks, challenges, and opportunities.
• Professional financial crime certification preferred (e.g. ACAMS, ACSS).
• Solid professional background in Financial Services, encompassing Financial Crime and/or Compliance, Business/Product Operations, and/or Risk and Controls.
• Knowledge and understanding of blockchain technology and digital assets (e.g. stablecoins, cryptocurrencies) and their associated financial crime risks.
• Familiarity with global cryptocurrency regulations and VASP licensing and compliance requirements.
• Strong interpersonal skills with the ability to engage effectively with clients and senior stakeholders.
• Ability to work independently and deliver to strict timelines and quality standards.
• Confidence to challenge where appropriate, escalate issues, and advocate for change when necessary.
• Strong oral and written communication skills; must be articulate and persuasive, with the ability to provide clear and well-reasoned commentary to senior stakeholders.
• Ability to contribute to driving change in business practices by working effectively across a global organisation.
• Self-motivated and proactive, with t