Principal Consultant - SAP S/4HANA Cloud Solution Architect

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 34 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

As the SAP S/4HANA Cloud Solution Architect at Nagarro, you will serve as a strategic leader, playing a pivotal role in the development of services, processes, and resources to ensure the success of our customers on their journey to the cloud. From scoping and planning initial deployments to continuous value engineering through the adoption of SAP product updates, your role demands a deep understanding of ERP processes, both technically and functionally. Specializing in S4HANA Private/Public Cloud architecture, you will convert business requirements into effective SAP solutions, placing a significant focus on customer satisfaction and service-oriented excellence.

This strategic position is at the core of our customers' success and Nagarro's growth, requiring accountability for the implementation of SAP S/4HANA Cloud services, methodologies, and leadership. Given the strategic nature of the role, extensive travel of up to 100% may be required to expand Nagarro's footprint across the North American business market.

KEY RESPONSIBILITIES AND TASKS

• Ensure customer success, satisfaction, and referenceability for all S/4HANA customers.
• Define methodology, tools and processes for successful customer adoption.
• Establish and actively manage executive-level relationships with key customer stakeholders (LOB and IT)
• Identify cross and upsell opportunities within existing customer engagements aligned with the customer’s innovation strategy.
• Lead business requirements discussions with customers to implement S/4 HANA Cloud.
• Understand the SAP roadmap for S/4 HANA and become a trusted advisor for clients in driving their S/4 HANA adoption be it private cloud or public cloud.
• This position requires business knowledge, direct interaction with clients, hands on system configuration expertise of SAP S/4 HANA private/public cloud.
• Provide guidance to customers through best-practice project scoping and delivery using SAP Activate methodology.

• Extensive experience in service delivery management, consulting, value added services, solution validation and leading design workshops.
• Deep expertise in pre-sales activities like preparing and delivering demos, presentations, proposals, effort estimations.
• Collaborate with C-level customers, their direct reports, and internal stakeholders to drive customer adoption strategy.

Qualifications

EDUCATION AND COMPETENCIES / SKILLS

• Experience in several industries and knowledge of the industry the customer belongs to.
• High customer orientation, service attitude, and business acumen.
• Strong liaison and consultative skills, negotiating within a context of high political sensitivity and conflicting interests.
• Exceptional leadership, organizational, and interpersonal skills.
• Certification in S/4 HANA SD/MM/WM, and/or other SAP Solutions is a plus.
• Project Management experience with Large and Medium-Sized Enterprises (preferred but not required).

PROFESSIONAL EXPERIENCE

• 12+ years of professional experience with demonstrated knowledge/expertise in at least one S/4HANA Cloud industry/solution segment.
• 5+ years of Cloud ERP and related experience
• 10+ years customer-facing experience in consulting, pre-sales, delivery or solution architect capacity.

Additional Information

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.