Marketing and Communications Administrator

GENERAL DESCRIPTION:

 

We're looking for a skilled and energetic Marketing and Communications Administrator to join our administrative team. This position plays a dual role—handling internal and external communications/marketing efforts while supporting essential administrative and HR functions across the company.

 

RESPONSIBILITIES/DUTIES:

 

Marketing & Communications (Primary Function – 60–70%)

• Coordinate and manage mass communications for 1,000+ employees using platforms like Constant Contact and Text-Em-All.
• Maintain and create content for social media platforms (primarily Instagram and Facebook), including scheduling, engagement, and campaign planning.
• Assist in content production: photography, graphics, promotional materials, and event recaps.
• Serve as a liaison between internal leadership and employees for communication strategies.
• Draft, design, and distribute internal and external announcements, and promotional content.
• Send mass communications and updates during large-scale events in the Houston market.
• Maintain SharePoint or other intranet-style platforms with relevant employee updates and resources.
• Support the use and maintenance of office phone systems.

Basic Administrative Support (30–40%)

• Hiring & Onboarding
  • Assist with the onboarding process including I-9 verification, background checks, and paperwork collection.
  • Coordinate licensing requirements for new hires per Texas DPS regulations.
• Employee & HR Support
  • Field calls, texts, and emails from staff with inquiries related to HR, payroll, or scheduling.
  • Provide support in maintaining employee files, records, and HR documents (digital and physical).
  • Experience with ADP or similar HR management software preferred.
  • Provide basic IT troubleshooting for staff and systems (connectivity, login issues, email, etc.).
  • Familiarity with Texas Private Security Licensing compliance, including processes for DPS licensing, renewals, and affiliation.
• Scheduling & Event Support
  • Assist with staff scheduling for events and coordinate logistics.
  • Provide onsite support during high-volume event periods (may include evenings/weekends).
  • Help produce and distribute content and communications before, during, and after events.
• Payroll & Timekeeping
  • Assist with timecard collection, processing, and basic payroll troubleshooting.
  • Ensure timely follow-up and resolution of employee payroll issues.

 

Qualifications

MINIMUM QUALIFICATIONS:

 

The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.

 

Applicants must be flexible and available to work nights, weekends, and holidays upon request, as the nature of our business often involves unconventional hours and high-volume events. A willingness to adapt to varying schedules is essential for success in this role. 

 

Knowledge:

 

• High School Diploma required, Associate degree preferred or equivalent experience.
• Two years of experience including payroll, benefits and HR support functions.
• Knowledgeable with standard office machines (photocopy, scanner, telephone systems).
• Demonstrated knowledge of office management, employee relations, and working with payroll systems.
• Experience creating spreadsheets, composing correspondence, managing and updating databases, and creating presentations, reports and documents.

 

Skills/Abilities:

 

• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).

• Ability to provide basic IT troubleshooting for staff and systems (connectivity, login issues, email, etc.).

• Experience with scheduling/payroll systems, ID badge printin