Senior Analyst

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent excited to join that effort. To learn more about our exciting organization, please visit us at www.unissant.com.

We are seeking a Senior Analyst to join our team in Washington, DC, in support of the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Law Enforcement Systems and Analysis (LESA) program within the Information Technology Management (ITM) Unit.

The ITM Unit is responsible for developing business requirements that ensure ICE IT systems support operational and reporting needs across Enforcement and Removal Operations (ERO) and other stakeholders. The Senior Analyst will serve as a key liaison between business stakeholders and technical teams to support modernization initiatives, portfolio management activities, and enterprise technology solutions.

Essential Duties and Responsibilities:

• Author business requirements, technical requirements, user stories, and functional specifications supporting Operations and Maintenance (O&M) and new development initiatives.
• Represent the Product Owner during Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Develop, maintain, and execute User Acceptance Testing (UAT) plans and test cases, document defects, enhancements, and testing results throughout the Software Development Life Cycle (SDLC).
• Analyze business processes, operational workflows, and system requirements to identify opportunities for process improvement and system modernization.
• Facilitate stakeholder meetings, working groups, and requirements-gathering sessions while documenting discussions, action items, and implementation roadmaps.
• Support IT Portfolio Management activities by analyzing project scope, schedules, requirements, and ICE Systems Lifecycle Management (SLM) documentation.
• Assist with the preparation of Quarterly Congressional Reports, Executive Steering Committee (ESC) presentations, and executive-level briefings.
• Provide expertise in database concepts, data warehousing, business intelligence, and data automation technologies supporting enterprise reporting and analytics initiatives.
• Collaborate with architects, data engineers, and development teams to evaluate technology solutions and infrastructure enhancements.
• Support data governance initiatives, including metadata management, data quality, and compliance with agency standards and policies.
• Assist in developing automated processes for data ingestion, transformation, validation, and reporting.
• Manage project activities, issues, backlogs, and workflows using JIRA or equivalent project management tools.
• Maintain and update governance repositories, including policies, procedures, meeting materials, charters, and program documentation.
• Identify project risks, issues, and dependencies and recommend mitigation strategies.
• Support cross-functional collaboration across LESA and provide timely responses to evolving mission requirements and ad hoc requests.

Work Experience and Job Skills:

• 3–10 years of experience as a Business Analyst, Systems Analyst, Senior Analyst, or related role supporting federal government IT programs.
• Experience supporting DHS, ICE, ERO, or other federal law enforcement organizations is highly preferred.
• Demonstrated experience gathering, documenting, analyzing, and managing business and technical requirements for enterprise applications and systems.
• Strong understanding of Agile methodologies, including Scrum and Kanban frameworks.
• Experience developing and managing User Acceptance Testing (UAT) activities and supporting SDLC processes.
• Experience facilitating stakeholder meetings and collaborating effectively with technical and non-technical teams.
• Experience supporting IT portfolio management, governance activities, project oversight, and executive reporting.
• Working knowledge of databases, data warehousing concepts, business intelligence tools, and da