Sr. Restaurant Technical Consultant

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

The Mission of Enterprise Solutions Team at Toast is to help our largest customers solve their biggest tech needs and make critical decisions through Toast solutions and partnerships, and the Solutions Consultant plays a critical role as part of that mission. 

As a Restaurant Technical Consultant, you’ll get to work directly with our largest customers, and be an advisor to them as they tackle their toughest challenges through technology. You’ll help our customers make strategic tech decisions, propose new solutions and integrations, and lead cross functional efforts to pilot and scale these solutions at established brands, while driving SAAS revenue for Toast.

About this roll* (Responsibilities) 

• Strategic: As an advisor and consultant, work with our largest customers (executive leadership) to help them identify and map their strategic needs for business growth, building the technical roadmaps and products (Toast and partner integrations), ultimately allowing them to make key decisions about new technologies to drive customer and Toast growth.

• Execution and Project Management: Scope and lead key technical deployment projects for key customers, coordinating efforts across Toast teams, our partners, and customer’s organization

• Cross functional management: Work with our product team, professional services, and experts, to help our customers solve their challenges and identify scalable solutions for sales and profitability growth

• Relationship management: Manage risks and issues as key technical point of contact with customer’s executive leadership team across technical and systems functions

 

Do you have the right ingredients*? (Requirements)

• 5+ years consulting/advisory experience at a leading firm or large company

• Strategic thinker, with a demonstrated ability to prioritize issues, and work backwards to execute solutions that address key challenges

• Experience driving technical projects at a large scale 

• Excellent written/verbal communication skills and executive presence

• Ability to scope projects and lead cross functional teams with multiple components

• Restaurant industry technical /digital experience preferred

Our Spread of Total Rewards

• Unlimited Vacation
• Sabbatical opportunity after five years
• Professional Development Reimbursement Program
• Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
• Various peer and company recognition programs 
• 401(k) and matching
• Medical, Dental, & Vision Coverage
• Mental Health Benefits
• Subsidized backup childcare

*Bread puns encouraged but not required

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#LI-REMOTE

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.Pay Range$88,000—$141,000 USD

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.