Sr. Global Solutions Engineer

Position Title:

Sr. Global Solutions Engineer

Location:

Ashburn, VA

Your role

This is a high-impact, customer-facing technical leadership role supporting Digital Realty’s largest and most strategic customers. You will own the technical relationship across the full lifecycle of an opportunity — from discovery and solution design through contracting and deployment — acting as the primary liaison between customers and internal teams.

You’ll play a critical role in driving customer success by translating business and technical requirements into engineered solutions, ensuring opportunities progress smoothly while delivering a best-in-class customer experience.

What you’ll do

• Lead technical engagement with customers, including site tours, sales calls, solution design, pricing support, and contract negotiations
• Act as the central hub for technical and engineering communications across internal and external stakeholders
• Discover and evaluate customer requirements, designing fit-for-purpose data center solutions
• Engineer and cost solutions for large, complex customer opportunities
• Own and complete technical responses for RFIs, RFPs, and RFQs
• Serve as a subject matter expert on data center infrastructure, building systems, and white-space fit-outs
• Partner with Design & Construction, Operations, Implementation, and Portfolio teams to support project delivery
• Support technical account planning, pipeline reviews, and sales forecasting
• Represent Digital Realty at industry events and technical forums
• Monitor industry trends and provide insights to support strategic customer accounts

What you’ll need

• 5+ years’ experience with a data center or colocation provider, or 8+ years in a related field such as telecommunications, networking, engineering consulting, or mission-critical facilities
• Proven ability to work directly with customers to understand requirements and translate them into technical solutions
• Strong cross-functional collaboration skills across engineering, construction, operations, and commercial teams
• Solid technical knowledge in at least one of the following: networking, electrical power systems, cooling systems, monitoring & controls, or mission-critical infrastructure design
• Experience supporting technical sales engagements and managing customer opportunities
• Strong presentation and communication skills with the ability to engage senior stakeholders and technical audiences
• Ability to manage multiple priorities and work effectively under pressure
• Strong organizational skills with high attention to detail
• Proficiency with MS Office tools, AutoCAD, and Adobe Acrobat
• Bachelor’s degree in Mechanical, Electrical, Computer Engineering, or equivalent experience

A bit about our team

Technology & Innovation

Our Technology & Innovation team strives to innovate alongside our customers and empower their businesses to thrive. We work closely with our customers to develop insights-based, data-driven technical solutions and differentiated value propositions on Platform DIGITAL® across the world. Operating in almost 50 cities globally means we understand how rapidly the world is evolving, so we’ve built a best-in-class development model to qualify, package, and enable cloud-to-core-to-edge hybrid IT solutions.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers