Senior Retirement Analyst, Center of Excellence

Job Description:

Within Workplace Consulting’s Center of Excellence (COE) organization, the Historical Calc Team Senior Retirement Analyst is responsible for the administration of defined benefit (DB) retirement plans on behalf of our clients and their participants. Our dedicated team of professionals is looking for someone who enjoys a fast-paced environment and can provide both high-quality work and an extraordinary customer experience!

This role is responsible for

• Analyzing, performing, and reviewing non-automated complex calculations manually (e.g., determination of historical service values, calculation of historical accrued benefits, etc.)
• Completing client requests, preparing calculation summaries and explanations to respond to participant inquiries, and analyzing/solving data and other sophisticated issues
• Participating in special projects (e.g., new client implementation, divestitures, mergers, corporate actions, etc.) related to DB administration services
• Providing ad hoc manual calculation support for a variety of clients and plan participants in a fast-paced environment
• Performing the final quality review of work completed by other team members to ensure the finished product is accurate and of the highest quality
• Reading and interpreting client plan documents, sample calculations, SPDs, plan provisions, and other documentation
• Coaching and mentoring junior staff

The Expertise and Skills You Bring

• Bachelor’s Degree or equivalent work experience
• 10+ years of defined benefit experience working for a benefits consulting firm or plan sponsor
• Excellent mathematical and analytical skills
• Leadership, mentoring, and coaching ability
• Exemplary critical thinking and problem-solving skills
• Leadership with self-motivation and determination to succeed
• Keen written and verbal communications skills
• Ability to balance and prioritize multiple projects in a fast-paced work environment while meeting standards outlined in the applicable client service level agreement
• Ability to work within budgeted timeframes to maintain client profitability without sacrificing quality
• Experience working with pension plan documents, calculation rules/procedures, and other formal documentation
• Ability to follow existing procedures, but have the continuous improvement mentality to evolve/advance to improve the process
• Technically inclined with Microsoft Excel and Word applications
• Experience working directly with, or personally programming, DB calculation algorithms in Excel or other pension administration software applications
• Ability to query, modify, set-up, and review test cases used to test pension administration systems
• Leading the discovery and learning of the mechanics of how a client’s DB Plan operates
• Experience actively capturing information from clients and third parties, framing questions, and covering all possible scenarios under the DB Plans

The Team

This role will reside within Workplace Consulting’s Center of Excellence (COE) organization on the Historical Calc Team. You will be responsible for managing the manual and non-automated calculations for multiple Defined Benefit clients, business reporting, adhering to contractual obligations, and facilitating internal scale & efficiency initiatives for your assigned clients. You also will be responsible for many aspects of peer review and final approval. You will support the COE’s interests in collaborating with the cross product/functional subject matter experts, and other lines of business. You will work to tackle problems and be empowered to make decisions based on trends, issues, and business drivers.

Certifications:

Category:

Operations

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.