Sr Investigations Specialist - 90367660 (Hybrid)

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

 

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

 

This is a hybrid position that can be based out of an Amtrak office location nationwide.

 

SUMMARY OF DUTIES:

The Sr. Investigations Specialist investigates and resolves workplace disputes (including complaints of discrimination and harassment), as well as complaints of discrimination filed by Amtrak customers. Other key responsibilities include providing guidance and training to managers and agreement-covered employees on Amtrak’s Anti-Discrimination and Anti-Harassment Policy and assisting with Human Resources projects and initiatives.

 

ESSENTIAL FUNCTIONS:

• Investigates complex and sensitive internal disputes, including complaints of discrimination and harassment, using best practice investigatory procedures.

• Prepares effective investigative plans. Collects and analyzes witness statements and documentary evidence and makes credibility determinations. Prepares thoughtful and thorough investigative reports and recommendations for corrective action.

• Advises and assists managers and other internal stakeholders on EEO related matters.

• Educates managers and employees, through one on one interactions and formal trainings, on prevention of workplace harassment.

• Builds internal professional relationships to effectuate HR Compliance initiatives and policies.

• Maintains thorough records of investigations

 

 

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Human Resources or a combination of education, training, and relevant experience

• 3 years of relevant experience, including working in EEO, Law, Employee Relations, and/or Human Resources

• Ability to work independently and ensure investigations are completed within appropriate timelines

• Ability to handle multiple assignments in a fast-paced environment and quickly adapt to changing priorities

• Must be able to travel

• Excellent written and verbal communication skills

• Ability to work with sensitive and confidential information

• Customer service focus and strong interpersonal skills

• Ability to analyze situations and take appropriate action to ensure resolution

• Good judgement, decision-making, and problem-solving skills

• Excellent computer skills including Excel and PowerPoint

PREFERRED QUALIFICATIONS:

• 5+ years of relevant experience, including working in EEO, Law, Employee Relations, and/or Human Resources

• S/PHR and/or SHRM S/CP Certification

• Experience in unionized environment

WORK ENVRIORNMENT:

• Up to 25% travel, sometimes overnight. Occasional visits to industrial, mechanical sites.

• Significant computer usage

• Fast paced and time-sensitive environment.

• Hybrid monthly work schedule

 

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

 

The salary/hourly range is $78,600-$101,844, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may of