National Director of Culinary
Grand LivingAbout the role
About the Position
At Grand Living, dining is not a department; it is a defining part of the resident experience. Our In Grand Taste® program is built on exceptional culinary excellence, gracious hospitality, restaurant-quality execution, and meaningful resident engagement. Every meal, every interaction, and every dining venue should reflect the sophistication and elegance of the Grand Living brand.
The National Director of Culinary provides strategic leadership for all culinary front-of-house and heart-of-house operations across Grand Living communities. This executive leader is responsible for developing and executing the long-term, strategic culinary vision while ensuring consistent delivery of the In Grand Taste® program, operational excellence, financial performance, innovation, food safety, hospitality standards, and team member development.
Working closely with Executive Directors, Regional Operations leaders, Dining Managers, Executive Chefs, and corporate leadership, this role drives consistency, elevates the resident dining experience, develops culinary talent, and positions Grand Living as the premier dining experience in senior living.
Essential Functions
Overall, the National Director of Culinary’ s responsibilities will be focused on the following:
Strategic Leadership:
- Lead and continuously evolve Grand Living's In Grand Taste® program.
- Establish culinary standards that support Grand Living's luxury hospitality brand.
- Partner with executive leadership on strategic initiatives, community openings, and operational improvements.
Culinary & Operational Excellence:
- Ensure consistent execution of recipes, menus, food quality, presentation, hospitality, and service standards.
- Develop and implement culinary best practices across all communities.
- Monitor operational performance, resident satisfaction, food safety, and regulatory compliance.
- Lead quality audits and implement continuous improvement initiatives.
- Conduct dining audits, culinary assessments, and operational reviews.
- Develop corrective action plans and monitor ongoing compliance.
- Lead menu development that reflects seasonal offerings, regional preferences, resident feedback, and culinary trends.
- Ensure every dining experience reflects restaurant-quality service and exceptional hospitality.
- Drive continual innovation while preserving Grand Living's culinary identity.
Financial Performance:
- Optimize food and labor costs while maintaining exceptional quality.
- Partner with community leaders on budgeting, purchasing, inventory management, and waste reduction.
- Analyze operational metrics and develop action plans to improve performance.
Leadership Development:
- Recruit, mentor, coach, and develop Dining Managers and Executive Chefs.
- Develop leadership succession plans for dining operations.
- Create comprehensive onboarding, culinary education, and leadership development programs.
- Foster a culture of accountability, innovation, teamwork, and hospitality.
Resident Experience & Innovation
- Champion restaurant-quality dining experiences throughout the organization.
- Utilize resident feedback, surveys, and engagement opportunities to continually enhance the dining experience.
- Ensure residents receive personalized dining experiences that reflect their preferences and expectations.
- Introduce signature culinary/dining concepts, chef demonstrations, resident events, seasonal offerings, and themed dining experiences that distinguish the Grand Living brand.
Vendor & Compliance
- Develop strategic vendor partnerships and purchasing standards.
- Standardize purchasing practices and approved product selections.
- Evaluate vendor performance, pricing, and product quality.
- Ensure compliance with all food safety, sanitation, and regulatory requirements. Lead food safety initiatives and ensure ServSafe standards are consistently maintained.
- Maintain ServSafe and company standards across all communities.
New Community Develop
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