Manager, Trade Operations

Overview

Entrepreneurial Spirit, Rooted in Tradition. Mitsubishi Tanabe Pharma America, Inc. (MTPA) is a U.S. subsidiary of Mitsubishi Tanabe Pharma Corporation (MTPC) in Japan, which touts a storied reputation more than 300 years in the making. Our parent company - one of Japan’s most respected - is a research-driven pharmaceutical company that has tirelessly pursued medical breakthroughs with global reach. MTPC has discovered and produced several first-in-class medicines for serious diseases, including multiple sclerosis (MS), diabetes mellitus (DM), amyotrophic lateral sclerosis (ALS), and is currently developing medicines in  Neurology in Parkinson’s (PD), Spinal Cord Injury (SCI), and in high unmet areas in Immunology and Oncology.

MTPA is rapidly expanding its operations across all functional areas. MTPA’s commitment to patients and their communities continues with a robust late-stage pipeline of investigational treatments for difficult-to-treat diseases and commercializing products with significant unmet medical needs in North American markets.  In the United States, MTPA launched rare disease treatments including RADICAVA® (edaravone) injectables in 2017 and RADICAVA® (edaravone) oral suspension in 2022.  The company handles research, clinical development, sales, marketing, medical affairs, supply chain, and business development functions.  MTPA is dedicated to improving the treatment environment for those with debilitating diseases, researching on real-world evidence, and creating hope for all facing illness.   

The Manager of Trade Operations will be responsible for overseeing the day-to-day management of MTPA’s Trade function, including Specialty Distributors, Specialty Pharmacies, and select HUB and Patient Support activities. This role requires strong communication skills, keen attention to detail, and the ability to handle multiple projects while promoting teamwork. The Manager will also independently lead initiatives to help the organization meet its strategic goals.

This individual will work closely with internal Trade and Patient Support teams as well as external vendors to cultivate strong partnerships, ensure smooth operational processes, and drive progress toward company objectives.

Responsibilities

• Oversee daily operations involving trade vendors, including data management, orders, chargebacks, and returns.
• Monitor distributor inventory levels and coordinate with distributors to ensure appropriate stock levels.
• Establish and maintain strong relationships with key 3PL vendors and distributor buyers.
• Analyze Trade data and create reports for stakeholders across various departments using multiple data sources.
• Serve as the primary contact for the MTPA team regarding inventory, fulfillment, and return inquiries.
• Collaborate with trade vendors to address operational issues and resolve problems efficiently.
• Audit vendor data for accuracy and escalate discrepancies when necessary.
• Coordinate with internal departments, including Finance, Quality, Commercial Operations, Patient Support, and IT, to support trade operations.
• Manage and oversee the returns process, ensuring accurate reporting and clear communication throughout the organization.
• Travel as required to visit vendors, attend conferences, and participate in Specialty Pharmacy (SP) meetings.
• Develop, communicate, and implement effective written and verbal communication strategies, training materials, and strategic initiatives.
• Coordinate the Quarterly Business Review (QBR) process to facilitate productive, well-prepared meetings, ensuring alignment on key objectives and actionable outcomes.

Qualifications

• Bachelor’s degree required
• Minimum of 5 years of pharmaceutical, Specialty Pharmacy, or Specialty Distributor experience in Trade operations or equivalent vendor partner management.
• Strong background in Trade operations, particularly with 3PLs, Distributors, Specialty Pharmacies, and supporting vendors.
• Ability to collaborate cross-functionally with teams from finance, IT, sales, marketing, market access, patient services, and senior leadership.
• Highly detail-oriented with excellent follow-up and organizational skills.
• Strong analytical and reporting capabilities, including monitoring patient access and support service metrics.
• Project management skills with the ability to prioritize tasks and manage competing objectives.
• Excellent communication and relationship-building skills.
• Experience with Trade data sets (867, 852, 844) and familiarity with data aggregators like IntegraChain or ZS is preferred.
• Must be able to travel approx. 10% of the time to vendor visits and industry-related events

Our Value Proposition: