Sales Operations and Strategic Project Management

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider Craft Education as the next step in your career.

 

Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.  

 

At Craft, we’re revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs.  Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs.  Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.

 

Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs.  We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.  

 

If you’re looking to join the work-based learning revolution, we’d love to talk with you.  At Craft, you’ll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development.  We couldn’t be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you’ll consider joining us.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Pay Range: $106,700.00 - $165,400.00

Job Description

The Sales Operations & Strategic Project Manager serves as a partner to Craft Education’s Head of Sales & Revenue (Growth) by driving key business initiatives that originate from their office. They play a central role in the successful delivery of projects, processes and systems that create tangible outcomes for the Sales & Revenue (Growth) Team.The Sales Operations & Strategic Project Manager will co-own Sales Operations and be an extension of the Head of Growth, advancing both corporate- and team-level KPIs by designing and driving workstreams while mobilizing key stakeholders and executive level decision makers.The Sales Operations & Strategic Project Manager leads large scale projects including design and implementation of sales operations, sales strategy, customer discovery, go-to-market and marketing. This role is a standalone owner and leader of projects and initiatives in an ambiguous environment with shifting priorities. They are expected to bring excellent business judgment to drive outcomes by collaborating productively with colleagues and senior leadership.

Primary Responsibilities

• Leads planning and delivery of high-impact and high-visibility projects in Craft’s Sales & Revenue Department, managing colleagues, consultants, and/or contractors to deliver tangible results.
• Co-owns Sales Operations, in close partnership with Head of Growth, to drive scalability, efficiency, and revenue growth.
• Executes on specific workstreams in Sales Strategy & Planning, Process Design & Optimization, Performance Analysis & Reporting.
• Provides strategic support to the senior leadership of Craft Education.   
• Manages escalated situations on behalf of the Head of Growth and develops solutions to address escalated situations for collaboration with the Head of Growth.
• Provides leverage by representing the Head of Growth at meetings, including presenting to senior leaders; summarizes key takeaways and action items for Head of Growth and follows up on action items on their behalf.
• Serves as a senior liaison within the matrixed WGU organization and WGU Ecosystem for internal and external partnerships and stakeholders.
• Other duties and responsibilities as the position evolves.

This job description inc