Solutions Manager - Visa Direct Global Client Solutions

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Job Description

Visa Direct is Visa’s push payments solution to support use-cases such as digital P2P payments, disbursements, remittances, and marketplace payouts. Visa estimates the global opportunity for instant push payments is 80 trillion in annual payments volume. Financial institutions, fintech payments providers and global technology majors are leveraging Visa Direct to transform the way money is moved by consumers and businesses.

The Solutions Manager - Visa Direct Global Client Solutions will lead and contribute to strategically important initiatives that will drive launching successful Visa Direct programs with key named global clients across multiple regions. Responsibilities are focused on designing, developing and deploying innovative payment solutions with high-profile digital partners, utilizing Visa Direct and other Visa products and capabilities.  Succeeding in this role requires close collaboration with a wide range of cross-functional teams within Visa, as well as broad understanding of the digital payments landscape and related Visa solutions.

Essential Functions

• Identify new product and solution opportunities for Visa based on the needs and plans of named global partners.

• Present new solution concepts and ideas to clients as well as internal stakeholders and collect feedback and requirements.

• Develop and operationalize GTM plans enabling global rollout of such new products.

• Define success metrics for priority markets and key clients and partners, regularly monitor and propose strategies to optimize performance.

• Establish and manage program structures with key work streams and internal stakeholders identified for successful deployment of the solutions with the partners.

• Perform and orchestrate in-depth research and data analysis to gain detailed understanding of the named clients services and business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Qualifications
Basic Qualifications
- 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
- 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- Bachelor’s degree in Computer Science, Business Management, or related fields. Master’s degree a plus.
- 8+ years product/solutions or program management experience in digital payments. Ability to understand customer needs and design solutions based on those needs.
- Extensive knowledge about digital payments, including person-to-person payments, e-commerce, digital marketplaces, and funds disbursements.
- Deep understanding of Visa Direct and other Visa product capabilities.
- Experience in setting up and managing complex programs with several stakeholders in a matrix organization.
- Excellent problem-solving skills with a strong focus on client success. Comfortable making decisions with limited data, structuring abstract problem statements, and defining solution path for execution.
- Strong analytical skills with the ability to analyze large transactional data sets, interpret ambiguous situations, and make decisions under pressure.
- Comprehensive understanding of the digital payments landscape and business models across all participants – issuers, digital payment platforms, digital marketplaces, merchants, acquirers and payment networks.
- Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on a course of action.
- Creative, team-focused, and effective problem solver.

Additional Information

Work Hours: Varies