Intern II/III - CoPilot Studio Team - HPG

Level II:  $18.40 - $23.00 Hourly

Level III:  $20.00 - $25.00 Hourly 

*Must be located in the greater Northern Colorado area; no relocation assistance is offered for this position.

Job Summary:

The City of Greeley is seeking a part-time, term limited Co-Pilot Intern to join the CoPilot Studio team as part of the High Performance Government Department.  We are seeking a motivated and talent intern that will be responsible for implementing and managing a web chatbot.  This role involves integrating the chatbot with Trumba and ArcGIS to enhance our digital services and provide a seamless user experience.  The position is term-limited for the duration of the Customer Experience Project and is funded for approximately 6 months unless additional funding is obtained at a later date. 

The Intern will work approximately 20-25 hours per week during normal working hours (8a-5p, Monday through Friday), not to exceed 29 hours per week. This is a paid position designed for a student currently enrolled in a four-year college/university program.

Experience, Knowledge, and Skills:

Minimum Requirements:

• Must be at least 18 years of age
• Valid, unrestricted driver’s license
• High school diploma or equivalent
• Basic typing and computer skills required
• Familiarity with Microsoft Office programs (Word, Excel, PowerPoint, Outlook, etc.)
• Programming skills in languages such as Python, JavaScript, or similar.
• Must be able to successfully pass pre-employment drug screening, Motor Vehicle Record check, and a background check.

Level II:

• Currently enrolled in a four-year college/university program in Information Technology, Business, Public Administration, or a closely related field, AND completion of two years of coursework.

Level III:

• Currently enrolled in a four-year college/university program as a Senior or post-graduate program in Information Technology, Business, Public Administration, or a closely related field.

OR,

A combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job may be considered by the hiring authority.

Preferred Requirements:

• Familiarity with Trumba and GIS Integration a plus
• Experience working with Oracle Cloud preferred, but not required.
   

Knowledge, Skills and Abilities:

• Ability to develop and deploy a web chatbot to assist users with various inquiries and tasks.
• Experience in the integration of chatbots using Trumba for even management and scheduling functionalities.
• Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.
• Proofreading, grammar, punctuation, and formatting skills, including the ability maintain consistency and be cognizant of and address details.
• Ability to navigate multiple on-line platforms. 
• Ability to present oneself professionally in appearance, demeanor, and effort.
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
• Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed. 
• Ability to self-start and take initiative in completing daily tasks and special projects. 
• Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results. 
• Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages. 
• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness. 
• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal. 
• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others. 
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.

Essential Functions (Duties and Responsibilities):

• Develop and deploy a web chatbot to assist users with various inquiries and tasks.
• Integrate the chatbot with Trumba for event management and scheduling functionalities.
• Implement GIS integration to provide location-based services and data visualization.
• Collaborate with cross-functional teams to ensure the chat