Service Desk Manager

<div class="content-intro"><p class="c76"><span class="c19">Iron Bow Technologies is for people who believe<span class="Apple-converted-space">&nbsp;</span></span><span class="c77">trust is paramount</span><span class="c19">,<span class="Apple-converted-space">&nbsp;</span></span><span class="c77">transformation is embraced</span><span class="c19">, and<span class="Apple-converted-space">&nbsp;</span></span><span class="c77">the future is here</span><span class="c19">,<span class="Apple-converted-space">&nbsp;</span></span><span class="c19">because<strong> "What we do matters</strong></span><span class="c19">!"</span></p> <p class="c76"><span class="c19">We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our<span class="Apple-converted-space">&nbsp;</span></span><span class="c19"><strong>passionate people</strong></span><span class="c19">,<span class="Apple-converted-space">&nbsp;</span></span><span class="c19"><strong>long standing partnerships</strong></span><span class="c19">, and<span class="Apple-converted-space">&nbsp;</span></span><span class="c19"><strong>strategic thinking</strong></span><span class="c19"><span class="Apple-converted-space">&nbsp;</span>to solve your most critical challenges.</span></p> <p>Whether we team with clients, colleagues, or partners, we put each other first. It’s <strong>The</strong> <strong>Iron Bow Way.</strong></p></div><p><strong><u>THE HIGH LEVEL</u></strong></p> <p>Iron Bow Technologies is seeking an experienced <strong>Service Desk Manger</strong> to support an existing, long-term customer, the U.S. Holocaust Memorial Museum to provide leadership and management for our team delivering customer-focused support.&nbsp; The ideal candidate will have a strong passion for delivering customer service, as well as passion to lead and mentor a team of specialists to have that same passion for quality support.&nbsp; This position is onsite in Washington, DC. &nbsp;Our Service Desk Manager partners with contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting.</p> <p><stron