Receptionist

At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we’re building a stronger, more resilient Stantec every day.     

Your Opportunity

This Receptionist requires a professional, proactive individual with administrative expertise to provide the receptionist role and administrative support to our multidiscipline office and employees of Stantec. This position will play a key role by providing support to the local teams and assisting with all office operations.

The receptionist role is an extremely important one because it is the first and continuing impression of Stantec to our clients, visitors, and staff. The receptionist should maintain high standards through courteous customer service and exceptional professionalism. The receptionist will join a team of dynamic administrative professionals in our Walnut Creek office.

Your Key Responsibilities

• Meet and greet clients and visitors and manage visitor registration system.
• Reception phone coverage – ensure courteous handling of all telephone calls.
• Coordinate incoming/outgoing mail and packages.
• Ensure reception area and common areas are clean and clutter free.
• Ensure conference rooms are tidy, chairs pushed in, trash removed, AV put away.
• Assist with arranging meetings and vendor presentations, including lunch & learns, staff meetings, large events, tracking participants, etc.
• Order food for meetings and events, ensure food is set up and cleared out timely, and assist with events as needed.
• Manage office inventory and order supplies.
• Maintain kitchens and ensure supplies are stocked, load/unload dishwashers.
• Maintain sign-out logs and distribution of digital cameras, technology, and other general office equipment as needed.
• Assist with managing conference room and workstation reservations.
• Maintain office equipment, performing or scheduling maintenance and repairs as needed
• Assist with onboarding new employees as needed.
• Assist with basic equipment troubleshooting (help connect monitors, troubleshoot AV, become familiar with common headset issues, etc.).
• Perform clerical tasks as needed including data entry, filing, photocopying, scanning etc.

Your Capabilities and Credentials

• Positive attitude and excellent customer service skills.
• Professional appearance with a friendly, helpful, people-oriented demeanor.
• Ability to multi-task and work well under pressure.
• Must be a team player.
• Strong organizational skills and ability to problem solve.
• Proficient in Microsoft Suite including Outlook, Teams, Word, Excel, PowerPoint.
• Strong communication skills both written and verbal.
• Strong time management skills and ability to deliver tasks on time.
• Ability to work with a variety of people and personalities and always maintain professionalism.
• Ability to learn new skills and apply them to everyday tasks.
• Versatility, flexibility, and willingness to work within frequently changing priorities.
• Flexibility in schedule to arrive early or stay late depending on special events.
• Willing and able to take initiative.
• Requires administrative experience, reading, writing, grammar, math, and good clerical and communication skills.
• Ability to lift 15-20 lbs (office supplies, cases of paper) if needed.

Education and Experience

High School Diploma with minimum of 2-3 years’ experience; or post-secondary degree in a related field; or equivalent combination of education and experience.

Position is full-time in office at the Walnut Creek Office, 40 hours a week, hours 8:00AM -5:00PM.

Typical office environment working with computers and remaining sedentary for long periods of time. 

This description is not a comprehensive listing of activities, duties or responsibilities th