Staff Technical Program Manager, SaaS & Collaboration Platforms

Job Description

Staff Technical Program Manager, SaaS & Collaboration Platforms

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Technical Innovation Center in Warren (MI), Austin (TX), or Mountain View (CA) three times per week, at minimum. This position can be located at any of these 3 locations.

We are looking for a Staff Technical Program Manager to lead the execution and scale of GM’s enterprise SaaS & Collaboration Platforms programs.

In this highly cross-functional and strategic role, you will drive complex SaaS & Collaboration Platforms initiatives from concept through delivery, partnering with technical, business, and executive stakeholders to embed SaaS & Collaboration Platforms into GM's enterprise operations. You will shape the roadmap, governance, and change management practices required to drive responsible, scalable, and high-impact SaaS & Collaboration Platforms transformation across the company.

What You’ll Do

• Translate corporate strategy into actionable technical roadmaps, timelines, and deliverables, and lead end-to-end execution of strategic SaaS & Collaboration Platforms initiatives across multiple business units and technical domains, driving cross-functional alignment and sustained momentum to deliver on quality and on time

• Partner with product, engineering, and business stakeholders to scope and deliver enterprise-scale SaaS & Collaboration Platforms programs, from pilot to production

• Operationalize SaaS & Collaboration Platforms governance by embedding compliance, ethical SaaS & Collaboration Platforms standards, and responsible usage across initiatives

• Influence enterprise tooling and infrastructure investments to support SaaS & Collaboration Platforms model development, evaluation, and deployment at scale

• Serve as a connector and facilitator across organizational boundaries, proactively identifying dependencies, resolving blockers, and enabling teams to work together effectively toward shared objectives.

Your Skills & Abilities (Required Qualifications)

• 10+ years of experience in program management, project management or technical engineering leadership, driving initiatives within technically complex systems

• BS or MS degree in an Engineering-related discipline or equivalent experience

• Strong engineering background, including the ability to contribute meaningfully to architectural decisions, the evaluation of technical trade-offs, and solution design

• Extensive experience with SaaS and collaboration platforms. This includes expertise in platform modernization, cloud migration, data engineering, enterprise AI solutions, and the development of service and operations management platforms.

• Proven ability to lead large-scale, cross-functional hardware or software programs in complex enterprise environments with multiple stakeholders

• Strong analytical mindset with exceptional problem-solving skills and the ability to communicate complex topics clearly and effectively for executive-level reporting and technical documentation

• Strong leadership and mentoring capabilities, with a passion for fostering a culture of innovation and collaboration

• Expertise in program management methodologies (Agile, hybrid, scaled delivery models) and tools (e.g., Jira, Confluence)

• Strong background in managing scope, timelines, budgets, risks, and dependencies across global initiatives

What will give you a competitive edge (Preferred Qualifications)

• Advanced degree in Computer Science, Engineering, Data Science, or MBA with technical focus

• Proven track record in implementing and managing complex IT infrastructures, optimizing system performance, and ensuring seamless integration of new technologies.

• Prior leadership of SaaS & Collaboration Platforms transformation programs within a Fortune 500 or high-growth tech company

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.).

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions locat