US Field Medical Operational Excellence Sr. Manager

ROLE SUMMARY

The US Field Medical Operational Excellence Sr. Manager is an integral member of the US Field Medical and Field Medical Operational Excellence Team.

The US Field Medical Operational Excellence Sr. Manager supports the development and implementation of key assigned Global / US category-led initiatives that have an impact on multiple Medical Affairs stakeholders and markets. They combine organizational, project management, financial excellence and understanding of Medical Affairs strategic priorities, with the goal of seamless execution of medical plans.

They are a part of a working environment where colleagues understand and exhibit customer-focused medical professionalism with honor and integrity. The role reports to the US Field Medical Operational Excellence Team Lead with strong dotted line to the Specialty Care Field Medical Director Lead and closely collaborates with the US Specialty Care Medical Affairs colleagues, Operational Excellence Colleagues, and cross functional partners.   

ROLE RESPONSIBILITIES

Strategic and Organizational Alignment and Initiatives

• Supports the Specialty Care Field Medical Director Lead to drive alignment and coordination of goals, priorities, and efforts across Medical Affairs categories and asset teams, and with other cross functional partners.

Project and Operational Support

• Supports assigned Asset or Field Medical area activities/initiatives such as Ad Boards, medical congresses, and other projects – including tracking key project deliverables, overview of project schedules/timelines, budgets, and plans for project quality, resources, communications. 

• Serves as subject matter expert for applicable/assigned processes and provides operational support and/or guidance to teams as needed. Routinely identifies, shares, and implements best practices; ensuring consistency in overarching processes and systems.

• Drives the creation/implementation of simple medical processes, working with key stakeholders, to support strategy and execution of Medical Affairs data generation/communication activities

• Develops and maintains business relationships with key colleagues (Finance, Contracts & Outsourcing, Compliance and Operational Excellence) to ensure ongoing alignment and efficiency.

• Drives agendas, builds presentations, and supports facilitation of Field Medical Team meetings, ensuring minutes and actions are recorded and distributed.

• Develops and leads tracking and analysis of performance / activity measurements (metrics) as appropriate.

• Collaborates with key internal stakeholders and other Operational Excellence colleagues for consistency and alignment.

Financial Management / Tracking for Asset and/or Field Medical

• Supports overall financial management and forecasting, with limited oversight, for assigned Asset or Field Medical area budget, working with finance, Field Medical Lead and other Field Medical team members as necessary

• Partner with Legal, Procurement, finance, and external customers to develop and execute consultant agreements, service level agreements, program schedules, and Confidential Disclosure Agreements, and lead various project management financial activities to ensure timely & compliant invoice routing and approval

• Supports project / program budget plan for Asset and/or Field Medical Group to provide management with accurate YTD budget spend.

• Provides financial guidance and serve as resource for questions.

• Collaborates with Medical, Finance, and Financial Systems teams (including the Portfolio on Demand (POD) team) to ensure accurate forecasting and budget management.

• Supports development of the Asset and/or Field Medical Strategic and Operating Plan.

• Supports Operating Plan process for assigned Asset and/or Field Medical area.

QUALIFICATIONS

Candidate demonstrates a breadth of diverse capabilities including: the ability to influence and collaborate with peers, and drive operational excellence to achieve meaningful outcomes and create business impact.

Required Qualifications:

• Bachelor’s degree required + 8+ years of experience in Pharmaceutical industry or related fields; Advanced degree (e.g., masters) highly preferred + 6+ years of experience in pharmaceutical industry or related fields.

Preferred Qualifications:

• Prior experience in working in Medical Affairs organization is essential and experience in other medical/