Project & Program Management – Claims Digital Experience & Transformation - Lead Consultant (Remote)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Project/Program Management Lead Consultant is accountable for independently leading all aspects of multiple complex programs or projects with a high level of risk, organizational span, business complexity, team size, and interdependencies. Projects may span multiple functional areas and are of strategic importance to the organization.

This role will drive cross-functional technology implementations across Claims lines of business. This role is heavy coordination across Business Architecture, Technology, and Claims Business SMEs to ensure readiness, alignment, and adoption of initiatives that will include platform and tool rollouts.

Key Responsibilities 

• Motivates others to share in project challenges and inspires them to achieve project goals while constructively evaluating their performance. 

• Delivers project communication on complicated projects and issues in an easily understood, simplified style to any audience. 

• Delivers project results through leadership and influence rather than authority and control; leverages organizational dynamics to influence outcomes through leadership and communication skills. 

• Drives achievement of projects/program success factors. 

• Engages appropriate stakeholders in risk identification and mitigation. 

• Represents the projects/program and its objectives in all governance and gating forums. 

• Customizes solutions for complex issues typically involving enterprise-level considerations. 

• Drives project execution and provides direction and oversight throughout the project lifecycle to meet applicable business requirements. 

• Directs strategic projects/programs of high complexity and impact. 

• Manages high-complexity projects independently with no support or direction from others. 

 

Experience  

• Prior experience in program and project management, including end-to-end planning and execution. 

• Proven ability to manage timelines, dependencies, and multiple workstreams across large-scale initiatives. 

• Experience leading strategic, enterprise-level projects with high complexity and impact. 

• Prior experience in claims is a plus but not required. 

 

Functional Skills 

• Strong leadership and communication skills to inspire teams and influence outcomes. 

• Expertise in risk management, governance, and stakeholder engagement. 

• Ability to simplify complex issues and communicate effectively to diverse audiences. 

• Skilled in strategic thinking, problem-solving, and customizing solutions for enterprise-level challenges. 

• Proficiency in project management methodologies, tools, and best practices. 

Skills

Communication, Cross-Functional Teamwork, Leadership, Problem Solving, Program Management, Project Implementations, Project Lifecycle, Project Management, Project Management Tools, Ri