Manager, Project Management - Central Lab

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

This is a fully remote role supporting our Global Central Laboratories. We welcome applicants from all locations within the US.  Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening. 

The Role

As a Manager of Project Management, you’ll lead and develop a team of project managers while driving the successful delivery of global central laboratory studies. You’ll take ownership of complex studies, ensuring timelines, budgets, quality, and execution are delivered from startup through closeout.

You’ll serve as a key point of contact for sponsors, building strong client relationships, managing expectations, and proactively identifying and mitigating risks. Working cross-functionally and with external vendors, you’ll ensure seamless coordination across all aspects of study delivery.

You’ll also play a critical role in shaping how work gets done by guiding project strategy, resolving escalations, and identifying opportunities to improve processes, scalability, and overall efficiency.

Key Responsibilities:

• Manage and motivate project management staff. Recruits, trains, develop, and assess employees' performance. Write, evaluates, amends and deploy procedures and SOPs in global alignment. Monitors SOP and key task compliance.

• Serve as chief liaison between sponsor and all PPD internal departments performing the required tasks during the conduct of the study. Controls, manages and delegates day-to-day activities during the clinical trial to resolve any issues and answer queries.

• Conducts regular face-to-face client meetings and continuously addresses client concerns and interpret needs to increase client satisfaction.

• Manage client and/or program level oversight and relationship to pro-actively address needs, expectations and modifications across similar studies.

• Establish and advocate high-level customer service for clients and programs to support continued service and growth of relationships.

• Plans and supports workflow of team members. Perform as a mentor and trainer, identifies and coaches on areas for development and efficiencies in performing tasks. Author, review, revise and implement relevant procedural documents.

• Serve as a back-up for the Associate Director PM, when needed and advises on action plans.

Education and Experience:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification

• Previous experience provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).

• 1+ year of leadership responsibility

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills, Abilities:

• Strong verbal, written and presentation skills

• Solid Microsoft Office skills for analysis and presentation of data

• Critical thinking skills to support quality decision making

• Advanced knowledge of project management theories, principles and best practices relating to lab operations

• Strong attention for detail orientation and compliance with procedures and policies

• Effective client relationship management skills

• Strong supervisory and management skills with ability to work effectively at all levels

• Proficient in problem solving and prioritizing

• Strong analytical and quantitative skills

• Ability to multi-task and handle pressure

Working Environment

Thermo Fisher Scient