Agency Compensation Consultant

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

**This position is eligible to work from home anywhere in the United States**

Serves as a high level technical resource on agency compensation programs. Responsible for designing, implementing, and maintaining competitive compensation and incentive plans for agency distribution, ensuring strict compliance with all agency compensation contracts, agreements, and regulatory requirements. Provides regular analysis of compensation programs, including agent tiering strategies, to ensure alignment with EMC’s business objectives. Acts as a key partner to regional and field leadership, including Sales Directors and RVPs, delivering insights, training, and guidance to support strategic execution. Leads the administration and optimization of distribution and compensation management systems, ensuring accuracy, efficiency, and alignment with enterprise goals. Collaborates across departments to improve workflows, support decision-making, and drive continuous improvement in compensation strategy and execution

Essential Functions:

• Gathers agency compensation data from internal systems, market surveys and agency performance metrics

• Audits data for accuracy, completeness and consistency across platforms

• Resolves discrepancies in compensation records and ensures system integrity

• Analyzes agency performance metrics to identify compensation trends and outliers

• Evaluates effectiveness of current compensation models using Key Performance Indicators such as payout ratios, growth and retention

• Monitors seasonal or cyclical patterns in agency productivity and merger/acquisition activity

• Builds and refines agency compensation models, in partnership with Distribution and Compensation Management (DCM) platform partners, to simulate payout scenarios and forecast financial impact

• Leads and coordinates the launch of new or revised compensation programs across field teams

• Ensures systems, tools, and workflows are configured to support compensation structures

• Collaborates with Legal, Compliance, and IT to ensure contract language, system logic, and compensation terms are synchronized and enforceable

• Partners with DCM partners to integrate plans into platform

• Develops training materials to conduct sessions for field staff on compensation mechanics

• Creates FAQs, guides and toolkits to support ongoing understanding and adoption

• Addresses implementation challenges such as system errors, payout/calculation discrepancies, or program confusion

• Consults with leadership and cross-functional teams to align compensation strategies with company-wide goals, market trends, and performance outcomes

• Provides subject matter expertise and training on compensation design, including incentive structures, agent segmentation, and tiering strategies

• Ensures all agency compensation programs and agreements comply with state and federal regulations. Collaborates with Legal and Compliance to address regulatory changes and mitigate risk

• Develops and maintains documentation of agency compensation policies, procedures, and compliance protocols to support transparency and audit readiness

• Attends industry workshops, webinars, and conferences on agency compensation trends and regulatory updates

• Stays current with compensation-related laws and industry regulations

• Documents lessons learned from stakeholder engagements to build internal best practices

• Drives continuous improvement by identifying EMC opportunities to enhance compensation programs, tools, and communication strategies

Education & Experience:

• Bachelor’s degree preferably in finance, business or marketing, or equivalent relevant experience

• Eight years of experience in Agency/Carrier compensation and/or sales program management

• Insurance designations, such as CPCU, AIDA, AAI, AIA or ARC preferred

Knowledge, Skills, & Abilities:

• Exceptional knowledge of the property and casualty insurance industry and independent agency operations

• Excellent verbal and written communication, including presentation abilities

• Excellent analytical, problem-solving, critical thinking, and organizational abilities

• Excellent inter