Director, Benefits Strategy and Service

We are seeking a Director, Benefits Strategy and Service. This role will report to the Senior Director, Benefits and Work life and will support all participant facing communications, service, and engagement for university benefits and work life programs and initiatives. In addition, this role will handle all project management of programing in support of benefits and WorkLife programs.

Specific Duties & Responsibilities

• Strategic project management for benefit initiatives.
• Identify and provide strategic solutions to university initiatives.
  
• Identify trends and opportunities for Benefits and Worklife program growth and improvement and bring these to the attention of leadership.
  
• Manage all faculty and staff facing communication, service, and engagement of health, welfare, retirement, and work life programs.
  
• Recommend strategic efficiencies to support all benefit and work life programs.
  
• Manage administration of benefit processes including new hire and life event elections, payroll coordination, work life programs, and COBRA administration.
  
• Manage the team who responds to and resolves employee benefit queries/issues while interfacing with benefit vendors and third-party administrators.
  
• Evaluate and further develop policies and processes relating to well-being; manage health and wellness programs and initiatives.
  
• Manage communication and outreach initiatives for benefit and work life programs.
  
• Oversee and manage Benefits Service Team.
  
• Other duties and responsibilities as assigned.

• Bachelor’s Degree required.
• Minimum of 8-10 years of relevant Benefits/HR experience.

• Knowledge of MS Word, Excel and PowerPoint required.
• Possess strong oral and written communication skills and ability to effectively communicate and build relationships with all levels of staff.
• Maintain confidentiality while working independently and as part of the HR team.
• Strong organizational skills with the ability to multi-task and to complete projects within deadline.
• Ability to analyze information and matters and apply sound judgment to develop resolutions.
• Solid project management skills with the ability to balance and prioritize workload and multiple projects.

Classified Title: Director, Benefits Strategy and Service 
Role/Level/Range: L/04/LG  
Starting Salary Range: Min $110,700 - Max $194,000 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F/8:30-5:00 
Exempt Status: Exempt 
Location: Hybrid/Eastern High Campus 
Department name: ​​​​​​​Benefits and Worklife Service Center  
Personnel area: University Administration 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-relate