Staff Solution Architect

Who is SimSpace:

SimSpace launched in 2015 with a singular purpose – addressing the most urgent and sophisticated cybersecurity challenges to reduce risk for our most vulnerable and valuable infrastructure. The organizations around the world that we depend on every day to keep our loved ones safe and secure. Our healthcare facilities, schools, financial institutions, transit centers, grocery stores, and workplaces just to name a few. To deliver global resiliency, we provide an elite cyber range platform to curate unassailable cyber defenses, data driven decisions, cutting edge training labs, live attack scenarios, and extensive individual and dynamic team readiness training. 

SimSpace works as OneTeam to elevate humanity around the world. We are committed to continuously improving and delivering a cultivated member experience whether that is accomplished through focusing on supporting our client’s teams or our own mission driven SimSpacers. 

We are an international company headquartered in Boston's Fort Point in the U.S. If you are interested in elevating the technology and creative solutions necessary to secure and safeguard our future while working alongside others who share your passion for purpose and development, we want to meet you!

Why should you choose a career at SimSpace?

We are an organization that is focused on building our culture and mindfully enhancing our atmosphere everyday which is why we have collaborated on an integral value system. Our governing philosophy of being Human Centered is deeply embedded within our value system. We apply this philosophy to every one of our internal team members, external clients, and their customers.

Our core values:

• Serve to Protect – We provide safe space, deliver on the mission, and elevate humanity
• Acquire Understanding – We seek and provide clarity 10x, cultivate comprehension, and believe information goes both all ways
• Operate as Innovators – We stay curious, practice consistency over intensity, and continue to be the change we need in the world
• Teamwork Without Borders – We are never alone, we solve for all, and keep people at the heart of everything we do

We are looking for:
A results-driven Staff Solution Architect, to serve as the technical point of contact for customers integrating with our APIs. You’ll work regularly with customer engineering teams, guide them through API usage, help them unblock projects, and create any missing documentation or working examples they need to be successful.

What will you be doing as Staff Solutions Architect at SimSpace?

Your coding skills will allow you to test integrations, produce sample code, and ensure solutions follow best practices.
Networking expertise is a bonus, but your ability to communicate effectively with highly technical audiences is essential.
You’ll work closely with customer success, sales engineering, and back-end development to ensure API-focused customers have a smooth, well-supported experience.
Additional responsibilities include:

• Serve as the weekly technical contact for customer development teams integrating with SimSpace APIs.
• Create customer-facing API documentation, quick-start guides, and working code examples tailored to real integration scenarios.
• Work directly with customer engineers to troubleshoot API usage, review integration approaches, and provide best practice recommendations.
• Collaborate with back-end developers to validate that customer solutions align with platform capabilities and performance goals.
• Identify documentation gaps during customer engagements and proactively create resources to fill them.
• Partner with customer success to ensure technical onboarding for API-heavy use cases is smooth and complete.
• Capture customer feedback on API usability and work with product/engineering teams to drive improvements.

What are the qualifications to apply? To be successful as an Staff Solution Architect, you need to have:

• 8+ years in customer-facing technical roles involving API integration and direct collaboration with engineering teams.
• 5+ years programming in Java, Python, or Go.
• Experience producing clear, concise developer documentation