Administrative Assistant and Accreditation Support Specialist - Physician Assistant Program

Concordia is a Lutheran higher education community committed to helping students develop in mind, body, and spirit for service to Christ in the Church and in the world.

Position Summary

Concordia University School of Health Professions invites applications for a full-time Administrative Assistant staff position within the Physician Assistant (PA) program at the Ann Arbor, MI Campus. The Administrative Assistant shall serve as the receptionist, perform secretarial duties, provide administrative support in areas of purchasing, professional correspondence and assisting the PA Program Director and faculty in the collection of data related to student performance across the curriculum in the didactic year; coordinate student schedules, calendars including classroom scheduling, meeting schedules, and special events; organize and maintain the departmental office. This position reports to the PA Program Director.

Job Duties and Responsibilities

• Serve as the first contact with students, parents, and the public visiting the PA program in the North Building; greet and direct visitors in a friendly and professional manner
• Perform general office responsibilities including answering and directing calls; providing office support (typing, filing, copying, etc.) opening and sorting mail; email, correspondence, filing, mail processing, room reservations as required
• Coordinate projects, schedules, meetings, attends meetings and takes minutes, prepares reports and grant materials
• Order and maintain office supplies and equipment
• Prepare reports and grant materials
• Order and maintain office supplies and equipment
• Maintain departmental budgets including annual budget reports to the Director
• Maintain multiple Excel spreadsheets of data and be able to use filters to create charts for analysis of that data in order to generate reports;
• Coordinate student processes during admissions process by verifying that any requirements for matriculation have been met, and contacting applicants with reminders and follow up;
• Maintain student files, organize course materials, communicate with students, and direct students to appropriate resources/departments when needed;
• Prepare adjunct/instructional faculty contracts and requisitions for Physician Assistant Program
• Administer surveys to students, graduates, and alumni at faculty request; monitor responses; and collate the data in Qualtrics or other survey collection tool
• Coordinate adjunct faculty files and course materials, and communicate with large group of adjunct faculty;
• Make travel arrangements for faculty members
• Provide computer and technical support to students and faculty
• Produce letters, reports, newsletters and various other original publications for courses and presentations
• coordinate admission visit day, student orientation, white coat ceremony, and graduation events;
• take minutes for department meetings and other committee meetings as assigned
• Perform other duties as assigned

Knowledge, Skills, and Abilities

• Professional work style; telephone skills and etiquette
• Excellent typing, communication (verbal and written) and organization skills
• Computer skills with experience; application software skills such as Microsoft Word, Microsoft Excel, Access, Internet, E-mail, etc.
• Knowledge of basic office equipment (e.g., copiers, fax machine, etc.)
• Ability to follow and share information regarding university policy and procedure
• Must maintain absolute confidentiality related to student grades or issues.
• Demonstrate proficiency in filing and general clerical functions
• Self-motivated, conscientious, able to work independently and as a member of a team; ability to handle multiple responsibilities concurrently;
• Work schedule flexibility; ability to work rare evenings and/or weekend hours, as needed

Education and Experience

Required: High school diploma; two years office experience. Preferred: Two-year degree. Excel data collection experience.

Physical Demands/Equipment

Compensation and Benefits

This i