Corporate Vice President, Salesforce Developer

Location Designation: Hybrid - 3 days per month 

Our New York Life culture has laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities.  You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.
 

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

We are currently seeking a Salesforce Development Lead to join the Customer & Field Service Experience Agile Release Train (ART) within the Service Experience Value Stream (VS). As a Salesforce Development Lead, you will play a key role in managing the development teams and driving multiple strategic initiatives that support the achievement of business objectives and priorities. You will deliver technology solutions and lead the design, development, and implementation of Salesforce solutions that align with business objectives. You will work closely with the domain architects and business stakeholders to customize and optimize our Salesforce platform while also contributing to broader application development initiatives.

What you’ll do:
 

• Manage the Salesforce teams of developer engineers, and provide leadership, vision and direction for the Service Experience VS.
• Influence prioritization to better align with the development and implementation of enhancements and/or change requests.
• Coach and lead the team to strive for consistent and on-time delivery of high-quality software solutions using both front-end and back-end technologies to meet business needs.
• Act as Subject Matter Expert for Salesforce design and development best practices and standards.
• Lead design and development using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
• Architect and implement Salesforce end-to-end solutions that align with business objectives, priorities, and technical best practices.
• Ensure Salesforce is implemented in line with enterprise reference architecture and meet security/performance/availability/disaster recovery standards.
• Own development outcomes in coordination with delivery leads and architects.
• Ensure technology outcomes are “fit for purpose” for business needs.
• Manage and maintain 3rd party and vendor partnerships for driving solution development and delivery.
• Ensure optimal performance and user experience within the Salesforce environment.
• Optimize the software development lifecycle by identifying and addressing inefficiencies and productivity barriers.
• Maintain and enhance existing Salesforce applications through continuous improvements, automation, and risk mitigation strategies.
• Evaluate and refine application architectures and infrastructure to improve scalability, security, and performance.