Global Content Delivery Manager (Associate)

At AstraZeneca, we put patients first and strive to meet their unmet needs worldwide. Working here means being ambitious, thinking big and working together to make the impossible a reality. If you are swift to action, confident to lead, willing to collaborate, and curious about what science can do, then you’re our kind of person.

Content Centre is a central content repository and digital asset management platform and a flagship service offered by the Global Content team in Global Commercial Operations (GCO). Global Commercial Operations is a member of the Global Business Services (GBS) family and strategically partners with AstraZeneca’s global brand teams and marketing companies to create capacity, enhance capability, and get results using repeatable shared services.

As a Global Delivery Manager, you will report to the Global Delivery Director and will support global brand teams in Gaithersburg, MD. This role has accountability for partnering with the global brand teams to establish a clear process and ways of working with them as well as establish and reinforce GCO as a trusted partner. This entails working with cross-functional teams, including global agencies of record and our production partners, to effectively plan and deliver a whole range of content for online and offline initiatives, with a growing focus on content for Omnichannel campaigns that cover the end-to-end customer lifecycle.

Major Responsibilities:

Customer Engagement

• Acts as an ambassador for Content Centre and ensure the latest Content Centre offerings and initiatives are clearly communicated to collaborators.
• Partners with global brand teams to understand content pipeline and ensure all reusable assets are pulled through to Content Centre
• Collaborates with Production Partner to facilitate the completion of all projects.
• Sees opportunities for content creation through our Content and Production Studio to support global brand teams.
• Provides standardized reporting to global brands teams and identifies trends and/or areas of potential focus.

Agency Engagement

• Lead the onboarding of new global brand teams and creative agencies to ensure they understand our Global Content offering and adhere to Global Content Centre’s ways of working.

Content Delivery

• Strives for high-quality, fast-speed and low-cost while ensuring excellent service.
• Provides accurate and timely project status updates for team members.
• Liaises closely with cross-functional teams to provide awareness of content and ensures promotion and uptake of content at a local market level.

Minimum Requirements:

• Bachelor’s degree with a minimum of 5 years’ of experience in an advertising/consulting agency, marketing or brand planning
• Demonstrated experience in building, leading and maintaining relationships with key partners and cross-functional teams.
• Project management abilities with experience leading complex and concurrent projects.
• Proven ability to work and complete projects autonomously.
• Strong oral and written communication skills

Preferred Background

• Understanding of the pharmaceutical/healthcare industry
• Experience working with a partnership/third-party partner.
• Experience working in a digital agency.
• Experience supporting the development/execution of Omnichannel marketing campaigns.
• Demonstrated ability to lead and produce results in a matrix environment: "Lead without Authority."

Date Posted

09-Sep-2024

Closing Date

15-Sep-2024Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.

AstraZeneca requires all US employees to be fully vaccinated for COVID-19 but will consider requests for reasonable accommodations as required by applicable law.