Senior Solution Architect

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

***The preferred location is The Woodlands, TX. Other locations within the service territory may be considered. Relocation assistance and sponsorship is not provided***

 

Job Summary/Purpose:

This position focuses on Middleware Application Management and is responsible for supporting leadership, providing Project and operational support for a defined set of Entergy applications in Middleware area supporting all Business Units. The primary focus of this role will be to support Projects and Operations in Entergy’s Tibco environments & Tibco products – TIBCO EMS, Business Works, Business Works CE, Business Events, Mashery, Tibco ActiveSpaces, Container environments and Tibco applications. This role is responsible to ensure this set of applications meets stated SLAs with emphasis on continuous process improvements. This role will work closely with support teams, external vendors and the relevant project teams to manage all issues related to the applications in the environment. This roll will act as the liaison between the application end users, business users, Project team, Support team and IT SDM.

 

Job Duties/Responsibilities

• Support SDM in providing customer-centric IT; reliable, predictable, cost-effective, and secure service to the customers.
• Oversight of Operations support and vendor support in the implementation of new releases, upgrades, Patches, or enhancements. Provide leadership to the support teams (Entergy & Partner) and prioritize the work for the team.
• Execute the Release & Deployment Management processes. Coordinate with Program Managers and Project managers in the implementation of projects to ensure seamless transition into production environment. Plan and execute Service Introduction and knowledge transfer from project teams to Operations team.
• Ensure compliance with all project deployment methodologies, internal standards (e.g., Security, Enterprise Architecture (EA)), operational guidelines & best practices in support of IT's strategy and organizational objectives, and in compliance with Entergy's policies and procedures.
• Requires a solid understanding of Middleware technologies (Tibco, Tibco MFT, EMS, BW, BWCE, BE, Tibco Mashery/API management). Together with support from Entergy's SDM & Enterprise Architects, responsible for creating a fully integrated, effective integration solution.
• An active thought partner, with the EA and Service Deliver Managers to help shape the technology demand among the business unit.
• Assist in the creation of design guidelines for software and hardware integration, performance, reliability, operational, and security designs.
• Create the integration points of new business solution with legacy systems to satisfy client's requirements.
• Work with BA, PM, and QA teams to review test strategies and requirements traceability.
• Ensure business and functional requirements are maintained throughout the project SDLC process.

Minimum Requirements:

• Solution Architect, Sr: Bachelor's degree in a related field and 7+ years of experience working in project implementations and operations support is required, OR in lieu of a Bachelor's degree 9 + years of experience working with production applications is required.
• Advanced degree is a plus.

 

Minimum knowledge, skills, and abilities required of the position

• Knowledge and experience with Tibco suite of products (EMS, APIX, Mashery, MFT, BW, BWCE, ActiveSpaces, BE).
• Experience managing applica