Director, Disability Services

Job Title

Director, Disability Services

Agency

Texas A&M University - San Antonio

Department

AVP for Student Engagement

Proposed Minimum Salary

$6,250.00 monthly

Job Location

San Antonio, Texas

Job Type

Staff

Job Description

The Director of Disability Support Services (DSS) provides visionary leadership and strategic oversight to ensure access and support for students with disabilities. This role is responsible for the administration and delivery of academic accommodations and related services in full compliance with Section 504 of the Rehabilitation Act and the Americans with Disabilities Act, as Amended (ADAAA). The Director leads all aspects of DSS operations, including program development, service delivery, staff supervision, and budget management. This position requires exceptional strategic thinking and planning skills to design and implement initiatives that advance accessibility, foster student engagement, and align departmental goals with the missions of the University and the Division of Student Affairs. As a key member of the Associate Vice President and Dean of Students leadership team, the Director collaborates across the institution to support student success.

Salary: $75,000

Responsibilities (Duties include, but are not limited to):

Compliance and Accommodations  

• Ensures institutional compliance with Section 504 of the Rehabilitation Act and the Americans with Disabilities Act, as Amended (ADAAA).  

• Reviews, evaluates, and determines eligibility for academic accommodations for registered students.  

• Facilitates the implementation of accommodations and ensures access to academic programs and campus services.  

Management and Operations  

• Provides strategic leadership and direction for the Office of Disability Support Services (DSS), guiding the vision, goals, and implementation of comprehensive programs and services for students with disabilities.  

• Leads and oversees all aspects of disability support operations, ensuring compliance with institutional policies, state and federal regulations, and  best practices in accessibility.

• Develops, administers, and monitors departmental budgets, operational plans, and resources to ensure efficiency, accountability, and alignment with university priorities.  

• Supervises professional staff and student employees, ensuring appropriate staffing levels, effective training, and optimal resource allocation to meet institutional and student needs.  

• Promotes a culture of collaboration with campus partners to enhance accessibility and remove barriers to student success.  

Planning and Assessment

• Leads strategic planning efforts for DSS to support the university’s mission and divisional priorities.

• Develops and implements short- and long-term goals, assessment plans, and measurable outcomes for services, programs, and staff performance.

• Collects, analyzes, and reports data on program activities and outcomes to guide continuous improvement and inform decision-making.

• Anticipates emerging needs and trends in disability services and integrates best practices into departmental operations.

Supervision and Leadership

• Recruits, hires, trains, evaluates, and supervises full-time professional and student staff.

• Provides leadership development, mentoring, and performance feedback to ensure professional growth and accountability.

• Promotes a positive, engaged, and student-oriented team culture.

• Ensures case management distribution and quality of service delivery.

Engagement and Collaboration

• Serves as a liaison with community partners, state and federal agencies, and other external stakeholders.

• Collaborates across university divisions and academic units.

• Develops and delivers educational programs, presentations, and faculty consultations to increase awareness.

• Responds to inquiries from students, families, and faculty regarding DSS programs and accommodations.

• Represents DSS on university and divisional committees, contributing to institutional initiatives related to student success and accessibility.

Other Responsibilities

• Serve on university committees and working groups .

• Performs other duties as assigned to support the mission and goals o