Director, College Advising (College of Health and Human Development) (CSU Employees Only)

At CSUN we aspire to continually grow as an inclusive, cooperative community! 

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles https://www.csun.edu/leadership-principles. If this sounds like you, you've come to the right place.

Responsibilities

Under general supervision of the Senior Director of University Advising and in consultation with the Dean of the College and as part of a team of College Directors, the Director of College Advising will advance the mission of the university, the colleges, and the Division of Academic Affairs by providing leadership in implementing the vision, goals, and objectives of the academic advising enterprise at CSUN. The incumbent is responsible for the overall management, direction, and implementation of academic advisement in the college’s Student Services Center/Educational Opportunity Program (SSC/EOP) Satellite.

• Serves as a member of the University Advising Council and will collaborate with central administrators, other Directors of College Advising, and student leaders on best practices and strategies in advisement, as well as ongoing professional development of college advisors.
• Hires, trains, supervises, and evaluates advising staff, ensures effective use of advising technologies, degree planning tools, regular use of data analytics, including disaggregated data, to drive priorities, and assists with University efforts to assess campus-wide academic advisement.
• Identifies opportunities to remove administrative barriers to student success and eliminate equity gaps, communicates and interprets CSU and University policies to faculty advising within the college, staff, and students, and communicates and coordinates services and activities with academic departments and entities. 
• As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals.

• Performs other duties as assigned.

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Qualifications

• Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a job-related field.
• Equivalent to two (2) years of progressively responsible professional/administrative experience. 
• Additional experience in caseload advising as a CSU Student Services Professional (SSP) or equivalent highly preferred.
• Experience working with minoritized and other underserved communities, first-generation students and Pell-eligible students preferred.
• Experience in advising and related programming that helps close equity gaps among diverse student populations preferred.

Knowledge, Skills, Abilities & Leadership

• Ability to: plan, coordinate, and direct the work of subordinate staff engaged in various professional, technical, and clerical functions; exercise considerable judgement and discretion in effectively establishing and maintaining cooperative working relationships within diverse multicultural environments; quickly learn and apply a variety of CSU and CSUN policies and procedures, collective bargaining agreements, and state and federal labor laws.
• Demonstrated understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds. Demonstrated ability to: communicate verbally and in writing wit