Site Host (SEASONAL) - Crystal Mountain Hotel

BRAND OVERVIEW

LOGE Camps is inspired by the outdoor travel culture of the 70's, creating destinations that have the relaxed energy of a road trip with friends. We believe community plays a huge role in people's lives and their adventures, and we created LOGE Camps to be much more than just a place to stay the night.

Since our beginning in 2016, LOGE has grown to nine open Camps and more than a dozen in development -- all near our favorite towns and trails. With a range of ways to stay -- rooms, van hookups, tent spots, as well as group meeting spaces - LOGE inspires the best of the outdoors and community.

POSITION OVERVIEW

LOGE <Location> is seeking a Site Host for our LOGE Camps site in city, state.

JOB DUTIES & RESPONSIBILITIES

• Split time between the front desk, cafe, retail, housekeeping, and gear rental responsibilities.
• Learn reservation, POS, and gear rental software. Ensure smooth check-in and check-out for all guests.
• Make and serve cafe food and beverages and follow rules and policies about food safety and the responsible service of alcohol.
• Have a working knowledge of how to operate cafe and rental equipment.
• Learn the general specs of gear in the retail and rental shops.
• Be able to work opening and closing shifts, and to follow cash handling procedures.
• Take care of our guests and help answer their questions. Develop a thorough knowledge of room types and amenities, local recommendations and fun things to do in the area.
• Keep the front desk, cafe, retail, and demo areas neat and organized.
• Make sure all guest areas are clean, including public spaces.
• Assist with special events and group meetings, including setup of AV and sound equipment.
• Perform other duties or special projects as assigned.

SKILLS NEEDED

• A love for showing people a good time, with a deep sense of responsibility for every detail of the guest experience.
• Great customer service skills and a professional, friendly, low-drama attitude.
• Strong verbal and written communication skills and a team player mindset.
• An ability to learn new things quickly.
• A strong work ethic and a track record of being dependable and trustworthy.
• Be able to work in a fast-paced environment, and to keep on task, even when things get busy.
• Site Host is an active role, involving frequent bending, reaching overhead and squatting.
• Lifting, carrying, and placing objects weighing up to 30 lbs. without assistance.
• Pushing/pulling objects weighing up to 50 lbs. without assistance.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Remaining on your feet for extended periods of time.

REQUIREMENTS

• 1+ years previous front desk, cafe, retail, and/or demo gear shop experience preferred.
• Working knowledge of Microsoft Office Products, and a general level of comfort with using the internet and learning new software programs.
• Ability to communicate effectively and understand written and verbal instructions in English
• Must have, or be able to obtain, a State Food Handler Card.
• Must have, or be able to obtain, a State Alcohol Server Permit.

COMPANY CULTURE

LOGE is made up of trail-wanderers, bikers, climbers, hammock-nappers, bbq-throwers, builders, and dreamers passionate about the outdoors, travel, philanthropy, and the environment. Our goal is to create unique lo