Become a part of our caring community and help us put health first
 

The Administrative Assistant 3 provides administrative support to the SVP, Clinical Operations and Strategy within the Insurance Operations organization. The Administrative Assistant 3 role assumes ownership and leads support duties that require independent initiative and judgment. This position handles scheduling, administrative functions, expense management, travel, department purchase orders and invoices, drafting and editing of presentations, and highly confidential issues and matters of sensitive nature. Additionally, this role independently manages multiple tasks and projects with competing priorities and deadlines, screens and prioritizes communications from internal and external sources, anticipates the needs of the leadership team and key partners, and acts accordingly.

Key Responsibilities:

• Communicates via phone, email, and in person to internal and external stakeholders, partners, providers, and corporate and community leaders
• Performs at a high-intensity pace, juggling multiple projects with a positive attitude while producing a quality work product
• Coordinating multiple senior-level leader calendars across various time zones (Eastern and Central)
• Scheduling and managing travel for senior leaders
• Uses sound judgment to prioritize meetings
• Organizes and manages all details related to arranging business meetings (onsite/offsite logistics, working with other affected areas’ designees, catering, remote access, communication, etc.)
• Assists leadership team with presentations, responses to requests, reports, meeting agendas and meeting materials
• Acts with tact and diplomacy when responding to any individual/group, whether internally or externally
• Maintains and manages travel schedules (scheduling appointments, making travel arrangements, etc.)
• Manages self and prioritizes work with judgment, tact, and emotional intelligence
• Maintains office files, records, and filing systems as appropriate
• Determines proper course of action for incoming requests, calls and correspondence, directing to appropriate person or operational area
• Maintains strict confidentiality
• Anticipates needs before they happen and takes initiative to eliminate any potential bottlenecks which may arise
• Handles executive floor’s audio/visual needs

In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:

• Medical Benefits
• Dental Benefits
• Vision Benefits
• Health Savings Accounts
• Flex Spending Accounts
• Life Insurance
• 401(k)
• PTO including 8 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time
• And more

Use your skills to make an impact
 

Required Qualifications:

• 3+ years of experience supporting a senior level executive in a large and complex organization
• Strong proficiency in Microsoft Office applications Word, PowerPoint, Excel and Outlook
• Ability to manage many details related to calendaring/scheduling, follow-up requests, travel-related planning, etc. simultaneously with low rate of error
• Professional executive presence with the ability to build strong working relationships with people both internally and externally
• Excellent verbal and written communication skills
• Demonstrated emotional intelligence and the ability to manage self around others and in demanding situations, always remaining in control and professional
• Ability to work independently and effectively in a fast-paced environment, think on your feet, remain calm under pressure, and anticipate needs in advance
• Strong attention to detail
• Strong organization skills with the ability to balance multiple initiatives under short timelines and prioritize workload
• Outgoing and energetic personality with a solid comfort level in an executive corporate environment
• Forward-thinking ability with a willingness to be pro-active and expect the unexpected
• Ability to always retain confidentiality

Preferred Qualifications:

• Humana Enterprise experience
• Experience with internet research and proof-reading/editing
• Experience using various visual collaboration platforms

Additional Information

This position is EST hours.

Work at Home/Remote Requirements

Work-At-Home Requirements

• To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the sel