Jobs and Careers

Global Accounts: Presales Consultant (m/f/d)

BBN01 - Volt, Herrenberger Strasse (BBN01), Germanyfull_timeVerifiedPosted 21 May 2024

About the role

Description -

This role is responsible for building strong customer technical relationships and tailoring solutions for their unique business needs while supporting recommendations with compelling business cases. The role manages proof-of-concept projects, contributes to technical documentation, and simplifies technical information for customers. The role analyzes market competition, gathers customer feedback, and shares insights with the product development team for improvement.

Must have technical skills: PS technical consultant (PC)

Nice to have technical skills: Hybrid PS/print Technical consultant.

Job specifics/responsibilities:

• Builds strong relationships with customers, understanding their evolving needs and providing valuable insights.

• Collaborates with sales teams and customers to design customized solutions that address customer needs and align with the company's offerings.

• Assists customers in building compelling business cases that demonstrate the return on investment (ROI) and the value of adopting the proposed solutions.

• Designs and manages proof-of-concept projects to demonstrate the feasibility and value of the proposed solutions.

• Translates complex technical information into easily understandable terms, highlighting the business value of the organization’s offerings to the clients.

• Contributes to the creation of comprehensive technical documentation, including in-depth whitepapers, advanced case studies, and intricate technical specifications to empower customers to understand the product's technical aspects and benefits.

• Analyzes the strengths and weaknesses of competing products or solutions and provides insights to the sales team to position the organization’s products effectively.

• Gathers, synthesizes and communicates customer feedback and requirements to internal teams to contribute to product development and improvement initiatives.

• Prepares the technical response to RFPs, working closely with the sales and marketing teams to ensure that all technical aspects of the proposal are accurate and well-presented.

• Provides training to sales teams and other presales consultants on new product features and sales strategies.

Key deliverables/accountabilities:

Delivery of projects on time, on budget, meeting specific project objectives and deliverables.

Education and professional experience required:

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 4-7 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with 3-5 years of work experience.
Experience in project management, partner account management, in sales or procurement will be valuable.
Experience interacting with Sales.
Degree level in engineering, IT.

Other requirements:

Fluent English
Other languages would be an asset - especially German
Business acumen
Able to understand global business processes and identify impact of change
Able to apply tools and technology to produce results

Personal skills and qualities:

Strong communication and influencing skills
Positive can-do attitude
Customer centric approach
Out of the box thinking – able to find solutions
Excellent teamwork skills
Good presentation skills, at ease with presenting project status to higher management
Learning Agility
Digital Fluency

Technical skills (procedures and documents the employee has to be acquainted with):