Blended Care, Strategy & Operations Senior Associate

About Lyra HealthLyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.
About the Role Lyra is looking for a Strategy & Operations Senior Associate for the Blended Care clinical programs to drive the long-term growth strategy. The ideal candidate is a strategic problem solver that can break down ambiguous growth challenges into actionable analyses, drive the complex analytics, translate that into recommendations, and drive the implementation.

Responsibilities

• Drive detailed analysis and iterations to forecast client demand for our Blended Care clinical programs and provider supply needs to support our ambitious long-term growth targets
• Partner cross functionally with Analytics, Provider Marketing, and Recruitment teams to help track progress against growth goals
• Support other special projects/ROI analysis to enable long term growth targets across Blended Care clinical programs
• Identify near-term operational risks in partnership with the Operations teams and use analytics to support solution development
• Track overall program metrics and effectively report out on program health to executive audiences

Qualifications

• 4+ years experience with management consulting, digital health operations, or related experiences; healthcare experience a plus
• Highly organized self-starter; able to multitask and apply structure to ambiguous situations
• Strong project management skills and a demonstrated ability to work successfully on cross-functional teams
• Quantitative analytical skills (SQL, Excel/Google sheets)
• Able to distill and communicate the ‘so what’ from complex analytics
• Passion for expanding access to quality mental health care

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability,  genetic information or any other category protected by law.