We anticipate the application window for this opening will close on - 15 Oct 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require up to 25% of travel to enhance collaboration and ensure successful completion of projects.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide. This position will be remote role located in Georgia or Colorado.

• Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary, may connect customers with appropriate support or field staff.
• May manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on email orders.
• May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments.
• May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.
• Communicates typically with internal contacts within and outside of immediate team. Obtains and provides information requiring some explanation or interpretation.
• May provide guidance and assistance to new or entry level employees.

OFFICE SUPPORT CAREER STREAM: Individual contributors who provide organizational related support or services (administrative or clerical) for other members within the organization. This may include time spent on the delivery of support services or activities, typically under supervision.
Differentiating Factors

Autonomy: Seasoned individual contributor who aids and trains team members and lower-level employees. Performs a wide variety of non-routine clerical and administrative tasks and may support special projects or assignments. Works under limited supervision.

Organizational Impact: Works to deliver day-to-day objectives with significant impact on achievement of results for the job area. Work involves obtaining or providing information or data requiring some explanation or interpretation. Work consists of tasks that are typically not routine.

Innovation and Complexity: Makes minor changes in systems and processes to solve problems or improve effectiveness of job area. Expected to independently propose solutions to problems for manager review.

Communication and Influence: Communicates typically with internal and external contacts. Obtains and provides information on matters of moderate importance to the job area.

Leadership and Talent Management: Responsible for providing guidance, coaching and training to other employees within the job area.

MUST HAVE (Minimum Qualifications)
Requires high school diploma or equivalent with minimum of 2 years of experience.

NICE TO HAVE

• Experience with Microsoft Office.
• One year of experience working with payment processing, data entry, customer service, payable accountants
• Proficiency in Microsoft Excel is a plus
• Strong customer service skills
• Strong communication skills via email, in person, and by phone
• Experience in cross-functional projects and process improvements.
• Experience in SAP Order Delivery Module (ORM) is a great plus.
• Excellent interpersonal skills.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within