Senior Property Manager (High-Rise)

<p><strong>Job Overview</strong></p> <p>The Residential Sr. Property Manager will lead the onsite team and oversee all activities to achieve budgeted leasing, occupancy, and financial goals at a community in the heart of Charlotte, NC. This metro-accessible property is part of Comstock’s growing portfolio, offering the opportunity to make a meaningful impact on both your team and the company as a whole. The Property Manager will also be responsible for training and developing staff while ensuring best-in-class customer service and alignment with Comstock’s brand standards and culture.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Lead, motivate, and train the onsite team to deliver first-class service and achieve corporate goals, core values, and departmental responsibilities outlined in the Company org chart and Employee Handbook.</li> <li>Oversee and manage the onsite lease-up process, ensuring prospects receive an exceptional experience from first contact through move-in.</li> <li>Partner closely with Comstock’s Marketing team to develop and execute marketing strategies, campaigns, and events tailored to a new luxury lease-up community, ensuring adherence to brand standards.</li> <li>Oversee daily leasing activity, pricing strategies, concession management, and market analysis.</li> <li>Promptly address and resolve resident concerns in a professional, solutions-oriented manner consistent with guidelines established by the Comstock Executive Team.</li> <li>Assist in preparing the property’s annual business plan and oversee daily operations to achieve budgeted leasing, occupancy, and financial goals.</li> <li>Support monthly financial reporting by completing variance reports, market analysis, accruals, and performance summaries.</li> <li>Oversee maintenance operations to ensure the property’s curb appeal reflects luxury standards, while ensuring all manufacturer-recommended and company-required routine maintenance is completed on schedule.</li> <li>Partner with construction and development teams to ensure a smooth transition from construction to operations, including unit inspections and punch lists.</li> <li>Manage vendor relationships, including signage vendors, to ensure lease-up marketing and wayfinding needs are met.</li> <li>Ensure the property complies with Company policies, procedures, and all state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law.</li> <li>Perform other duties as assigned.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>High school diploma or equivalent required; college degree preferred.</li> <li>4+ years of progressive experience in property management, with at least 2 years managing a <strong>&n