Program Manager II - Nursing Education Support

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Program Manager II - Nursing Education Support

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Nursing Education-Nursing Institute

                      

Job Code

T24505

                     

Shift

Days

                       

Schedule

8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

 

At Cleveland Clinic, innovative educational efforts are a cornerstone of our mission. As Program Manager II, you will manage the implementation and maintenance of the Enterprise Nurse Residency and Nurse Associate Extern Programs. This position is a rewarding opportunity, offering growth-oriented projects, mentorship, support and numerous development resources. You will gain extensive exposure across the institute and departments, helping facilitate the start of an exciting path in Administration and Program Management.  

 

A caregiver in this position works days from 8:00AM – 4:30PM.  

 

A caregiver who excels in this role will:  

• Develop, implement, manage, and maintain operational systems and activities. 

• Serve as a liaison with all levels of the organization and outside community. 

• Manage multiple priorities and projects with competing deadlines. 

• Allocate time to meet completion requirements.  

• Serve as a coach and mentor for other positions in the department. 

• Review and monitor adherence to Human Resources policies and corporate compliance procedures. 

 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's Degree in Business Administration, Healthcare Administration or a related field and three years of experience in project management, data analysis and systems training OR Associate’s Degree and five years of experience OR Master’s Degree and two years of experience 

 

Preferred qualifications for the ideal future caregiver include:  

• Data analysis experience in a healthcare setting 

• Experience in large-scale data management in Microsoft Excel, including compiling data from multiple sources to support program evaluation and metric tracking  

• Strong attention to detail, ability to identify trends and flag outliers to ensure data integrity 

• Ability to translate complex data into clear, accessible, and actionable insights 

• Strong communication skills, with the ability to tailor messaging to various stakeholders and present information in a timel