Senior Business Resiliency Manager

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

As a Senior Business Resiliency Manager, you’ll be a strategic leader responsible for driving a unified, forward-looking resiliency strategy that strengthens Allstate’s ability to anticipate, prepare for, withstand, respond to, and rapidly recover from disruptive events including ransomware and other destructive cyber attacks. You’ll oversee the continuous maturity of cyber and technology resiliency, disaster recovery, business continuity, and crisis management programs - ensuring they operate cohesively and evolve with the changing threat and technology landscape. You’ll drive strategy development, operational execution, governance, and continuous improvement across all resiliency domains, and partner closely with senior leaders across Technology, Security, Operations, Second Line Risk, and Internal Audit to deliver resiliency outcomes aligned with enterprise strategy.

Cyber & Technology Resiliency

• Strengthen recovery for hybrid/cloud environments and critical applications through resilient design and backups.
• Strengthen cyber recovery capabilities, including ransomware readiness, through validated backups and robust, repeatable restoration processes.
• Align resiliency capabilities with evolving threats and regulatory expectations in partnership with Cybersecurity.
• Oversee readiness of isolated recovery environments and recovery governance.
• Shape and drive recovery strategies grounded in business-prioritized functions to strengthen enterprise resilience.
• Run targeted cyber tabletops to validate readiness and reduce emerging risks.

Disaster Recovery & Business Continuity

• Advance BC, DR maturity by ensuring strategies, plans meet business needs and reflect evolving threats.
• Oversee dependency mapping, runbooks, and team engagement to ensure accurate recovery models.
• Partner with business units to ensure continuity plans address operational, technology, and crisis response needs.

Crisis Management & Incident Preparedness

• Oversee crisis management frameworks, communication protocols, and leadership decision-support processes.
• Lead or support response activities during large-scale technology or cyber incidents.
• Support enterprise tabletop exercises, simulations, and after-action reviews to identify improvements and strengthen organizational readiness.

Risk, Compliance & Reporting

• Ensure alignment with regulatory and industry frameworks (NIST, ISO 22301, FFIEC, NYDFS 500.16).
• Produce executive-level reporting on resiliency posture, program maturity, risks, and remediation efforts.
• Identify gaps and drive remediation with technology, business, and security partners.

People Leadership & Collaboration

• Lead and develop a high-performing team of resiliency professionals.
• Foster a culture of accountability, preparedness, and cross-functional partnership.
• Engage leaders across Technology, Security, and Business to drive alignment and adoption of resiliency practices.

Qualifications

• 10+ years of experience in cyber resiliency, DR/BC/CM, technology risk, or cyber risk.
• Proven leadership, communication, and program development capabilities.
• Experience leading enterprise resiliency programs (e.g., DR, BC, Crisis Management).
• Strong strategic planning, risk assessment, and critical thinking skills.
• Deep knowledge of high-availability architectures, cyber threats, and backup/restore technologies.
• Broad understanding of core IT infrastructure, Datacenter operations, SOC operations, and incident management.
• Excellent communication skills, executive presence, and ability to influence at all levels.

#LI - TE1

Skills

Business Continuity, Business Resilience, Disaster Recovery (DR), Enterprise Resilience, Information Technology (IT) Risk Management, Leadership, Motivational Leadership, People Management, Risk Mitigation Strategies, Strategic Direction, Strategic Planning, Strategy Implementation

Compensation

Compensation offered for this role is 134,000.00 - 209,750.00 annually and is based on experience and qualifications.

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