SENIOR CLERK - 72004058

Requisition No: 852365 

Agency: Florida Commission on Human Relations

Working Title: SENIOR CLERK - 72004058

 Pay Plan: Career Service

Position Number: 72004058 

Salary:  $33,760.00 

Posting Closing Date: 05/13/2025 

Total Compensation Estimator Tool

Florida Commission on Human Relations

Customer Service Unit

Career Service

Senior Clerk

Pending Vacancy

 

 *This position is not eligible for telework*

 

In order to be considered for a position, applicant responses to the qualifying questions, software systems, actual work experience, years of employment and hours worked per week must be clearly defined within your work history listed on the application, or the applicant may not be considered for the position.

 

Position Number 72004058

Hiring Rate: $33,760.00 

 

About the Commission: 

The Florida Commission on Human Relations is the state agency charged with enforcing the state’s civil rights laws and serves as a resource on human relations for the people of Florida. It is against Florida law to discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status or familial status. The Commission investigates complaints of discrimination in the areas of areas of employment, housing, public accommodations, and state employee whistle-blower retaliation.

 

The Commission is responsible for promoting fair treatment, equal opportunity, and mutual respect among members of all economic, social, racial, religious and ethnic groups and works to eliminate discrimination against groups and their members.

  

What will I be doing?

• Assigning case numbers to incoming inquiries; processing Ready Charges and creating cases to be assigned to the Regulatory Specialist for processing.
• Scanning incoming inquiries that do not require a case to be created and applying a Technical Assistance inquiry created in the Case Management System (Actionstep).
• Answering department wide incoming calls.
• Serving as the main support to the Senior Clerk (Receptionist); opening and date stamping incoming hand delivered packages, complaint charge forms, etc. received at the front desk; searching the Case Management System (Actionstep) and identifying the correct location for hand delivered packages, complaint charge forms, etc., to be properly distributed to appropriate personnel; assisting with preparing postage and processing all outgoing mail

 

The successful candidate must demonstrate the following knowledge, skills, and abilities: