Sr. Program Manager

Responsibilities & Qualifications

 

RESPONSIBILITIES

• Program Leadership and Oversight
  • Lead and direct customer relations, business, technical, and help desk teams.
  • Provide oversight to project managers, technical leads, and cross-functional teams to ensure all work aligns with defined scope, schedule, budget, and quality objectives.
  • Coordinate priorities and resources across multiple concurrent projects.
  • Allocate resources appropriately to ensure projects are completed within approved timelines and funding constraints.
  • Serve as the primary point of contact for executive leadership and key stakeholders.
• Program Execution and Management
  • Execute, monitor, and control project and program activities in accordance with contract requirements and organizational standards.
  • Develop and maintain program roadmaps, governance frameworks, risk registers, and communication plans.
  • Manage changes to project scope, cost, and schedule through established change control processes.
  • Identify and assess risks, develop mitigation strategies, and ensure timely issue resolution.
  • Ensure all work complies with organizational policies, federal/industry standards, and security requirements.
  • Apply best practices using Agile, waterfall, or hybrid delivery methodologies as appropriate.
  • Support continuous improvement initiatives to enhance program management maturity and operational efficiency.
• Communication and Reporting
  • Provide routine status updates, performance metrics, and executive-level briefings to stakeholders.
  • Prepare and update project plans, schedules, and written status reports.
  • Conduct operational meetings with customers, project teams, and leadership stakeholders.
  • Facilitate working sessions to clarify requirements, resolve issues, and maintain delivery alignment.
  • Develop and present meeting materials (e.g., PowerPoint presentations, diagrams, schedules) to customers and internal leadership.
  • Produce project documentation and incorporate lessons learned into future planning efforts.
  • Participate in project performance review meetings and discussions.
• Vendor and Contract Management
  • Manage vendor relationships, monitor contract performance, and oversee resource allocations in support of program objectives.
• Required Program Documentation
  • Responsible for coordinating, maintaining, and delivering the following program artifacts:
    • Contractor Project Management Plan
    • Quality Management Plan
    • Quality Control Site Documents
    • Weekly Progress Report
    • Shipment/Delivery/Installation Weekly Progress Report
    • Staffing/Resource Plan
    • Site Inventory Report
    • Daily Active Site Report
    • Project Kick-off Meeting Agenda & Minutes
    • Proposed Installation Schedule
    • Site Kickoff Meeting Template, Agenda & Minutes
    • Change Management Plan
    • And any other required documentation as needed

• Additional RequirementsMust be flexible and able to work semi-shift or non-standard hours based on project and customer requirements.

REQUIRED QUALIFICATIONS

• Bachelor's degree and a minimum of 7 years of program management experience
• Experience with Juniper software
• Experience with technical delivery programs
• Demonstrated experience with Microsoft Project
• Must be autonomous, responsible, reliable, and self-motivated
• Demonstrated experience managing projects implementing hardware/software solutions
• Excellent oral and written communication skills required with attention to detail critical
• Ability to interact effectively with all levels of management required and customer 
• Successfully pass VA HIGH BI 
• Successfully pass drug screening

CERTIFICATIONS

Project Management Professional (PMP)

Overview

We are seeking a Sr. Program Manager to join our team supporting the Department of Veterans Affairs. 

 

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

 

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, l