QA Manager

<p><span><span><span>NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.</span></span></span></p> <p> </p> <p><span><span><span><b>Summary of Role:</b></span></span></span></p> <p><span><span><span>We are seeking an experienced QA Manager with a strong background in software delivery for business-critical applications. As a key member of a highly collaborative and dynamic project team, you will oversee the full project lifecycle while driving continuous improvement in quality frameworks and procedures. This role requires a proven leader who can manage QA strategies, risks, and execution, ensuring quality assurance standards are met across all projects.</span></span></span></p> <p><span><span><span><b>2. What You Will Do:</b></span></span></span></p> <p><span><span><span><b>QA Management &amp; Leadership:</b></span></span></span></p> <ul> <li><span><span><span><span>Oversee and coordinate QA activities across multiple projects, ensuring adherence to risk-based testing strategies.</span></span></span></span></li> <li><span><span><span><span>Lead, develop, and manage QA Leads, fostering a positive and high-performance work environment.</span></span></span></span></li> <li><span><span><span><span>Act as the primary escalation point for QA issues, providing coaching and guidance to resolve challenges.</span></span></span></span></li> <li><span><span><span><span>Ensure new team members are trained in QA standards and methodologies.</span></span></span></span></li> <li><span><span><span><span>Track, monitor, and manage QA risks and issues, ensuring timely resolution.</span></span></span></span></li> </ul> <p><span><span><span><b>Testing &amp; Quality Assurance:</b></span></span></span></p> <ul> <li><span><span><span><span>Oversee all phases of testing, including SIT, UAT, Performance, Non-Functional, and Automation.</span></span></span></span></li> <li><span><span><span><span>Manage test planning, preparation, execution, and defect tracking.</span></span></span></span></li> <li><span><span><span><span>Ensure QA sign-offs align with go-live checklists and project requirements.</span></span></span></span></li> <li><span><span><span><span>Facilitate QA lessons learned to improve future project implementations.</span></span></span></span></li> </ul> <p><span><span><span><b>Solution Design &amp; Test Framework Development:</b></span></span></span></p> <ul> <li><span><span><span><span>Participate in solution proposal reviews and design workshops.</span></span></span></span></li> <li><span><span><span><span>Provide QA insights on functional and automation architecture specifications.</span></span></span></span></li> <li><span><span><span><span>Define and implement QA strategy, ensuring alignment with project demands.</span></span></span></span></li> <li><span><span><span><span>Identify and communicate environmental and resource requirements to stakeholders.</span></span></span></span></li> </ul> <p><span><span><span><b>Stakeholder Management &amp; Reporting:</b></span></span></span></p> <ul> <li><span><span><span><span>Influence decision-making and project direction by identifying and addressing underlying business needs.</span></span></span></span></li> <li><span><span><span><span>Report QA progress, risks, and strategies to senior management.</span></span></span></span></li> <li><span><span><span><span>Ensure alignment with Agile methodologies and industry best practices.</span></span></span></span></li> </ul> <p><span><span><span><b>3. Required Skillset:</b></span></span></span></p> <p><span><span><span><b>Technical &amp; Industry Expertise:</b></span></span></span></p> <ul> <li><span><span><span><span>8+ years of experience in software testing or development.</span></span></span></span></li> <li><span><span><span><span>3+ years in a QA management role, overseeing complex, business-critical applications.</span></span></span></span></li> <li><span><span><span><span>Experience in Agile environments and test management tools (JIRA, Confluence).</span></span></span></span></li> <li><span><span><span><span>Strong understanding of test planning, execution, automation, and defect management.</span></span></span></span></li> <li><span><span><span><span>Proven ability to implement new QA strategies and process improvements.</span></span></span></span></li> </ul> <p><span><span><span><b>Leadership &amp; Problem-Solving Skills:</b></span></span></span></p> <ul> <li><span><span><span><span>Ability to influence stakeholders and drive decisions.</span></span></span></span></li> <li><span><span><span><span>Strong analytical and problem-solving skills with a proactive approach to risk management.</span></span></span></span></li> <li><span><span><span><span>Experience reporting to senior management and handling project escalations.</span></span></span></span></li> <li><span><span><span><spa